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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,199 Reviews

6,199 Reviews of Mark Christopher Auto Center - Service Center

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April 30, 2022

Taking my car was no problem, they fixed it pretty fast. Thank you so much More

by Joannagirl11004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 03, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 29, 2022

These people know what they are doing, unlike the Mt. View store! Nobu was VERY helpful! More

by regency
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
May 03, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 29, 2022

Fast and efficient while at dealership. Web didn't allow for on-line appointment, had to call 3 times, left message before getting Ceasar. More

by LEONARD.WILSON52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caesar
May 03, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 29, 2022

Eric Silva was great at getting me in and out in no time… great job!!! More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric silva
May 17, 2022 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 29, 2022

Very nice customer service. Thank you for getting my car service done in a timely manner More

by kimrler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant remember name
May 03, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 29, 2022

Family oriented at Mark Christopher auto dealership services department rarely drop the ball my only issue comes from the manufacturer! How they going to play me on my paint? Everyone knows the Chevrol More

by SEDITION82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray
May 03, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 29, 2022

This dealership has always been very convenient for our GM repairs and auto recalls. Everyone is very professional and nice. More

by havasufun73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 03, 2022 -

Mark Christopher Auto Center responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 29, 2022

Good customer Service will take my car again and will recommend to my friends and More

by Jairovelasque32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
May 03, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 28, 2022

Staff is very friendly. They kept me informed of what they found. Work was done when they said it would be. More

by SCHRLERPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
May 02, 2022 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 28, 2022

It took an hour longer than I was told. You cracked the dash by replacing the air bag. It was a recall issue. The paperwork said a cracked dash could happen and you weren’t responsible. Gre More

by NORMWALLIS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Julie
May 02, 2022 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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