Mark Christopher Auto Center - Service Center

I like the service received they have my truck ready when they told me to they told me to More

I'm not impress with this Dealership's customer service. I took my car for Oil Change and asked one of the Service Advisor if I can get a quote for front car windshield(coz my car's windshield has a crack on I took my car for Oil Change and asked one of the Service Advisor if I can get a quote for front car windshield(coz my car's windshield has a crack on it)she just said "yeah will do if we have time"..I guess it's too much work for them if I ask more of your services?? Most of your staff is not friendly and too busy to be disturb with questions. If there's another Cadillac service center around the area I wouldn't come back here. More

Cost was not explained adequately therefore I was surprised at the high cost. Service writer could have done better in that regard. surprised at the high cost. Service writer could have done better in that regard. More

They work fast kind and have been very helpful, blessings to them, and the customer service areas are peaceful as well to them, and the customer service areas are peaceful as well More

Scrambled, disorganized and problematic! CoVid is not the issue here, pride in the job and the company is. I hope to see Caddilac and GM return to prominence but with this dealerships servi CoVid is not the issue here, pride in the job and the company is. I hope to see Caddilac and GM return to prominence but with this dealerships service department as an example it will need a lot of help and Thinking. More

Grateful I didn’t have to wait 3 hrs for oil change! Thank you! Eric was super efficient. Thank you! Eric was super efficient. More

Very professional and well maintained. Everyone was attentive and helpful. Would highly recommend this dealership. Everyone was attentive and helpful. Would highly recommend this dealership. More

The customer service unfortunately was rude. We came to Mark Christopher over Dutton Chevrolet and Moss Bro because we thought the customer service was going to be better. The representative wa We came to Mark Christopher over Dutton Chevrolet and Moss Bro because we thought the customer service was going to be better. The representative was rude and my husband pretty much walked out on her when she was assisting us. We had also asked for our oil to be changed and tires rotated via email communication. She confirmed that would be done. When we picked up the suv and left the lot we found that it was not done and she made no mention of it. Very disappointing and we most likely will never come here again. More

Always pleased with the service at Mark Christopher's. They never fail on doing a great job. They never fail on doing a great job. More

Though the experience started out rough with lack of communication, it ended with everything being taken care of appropriately. communication, it ended with everything being taken care of appropriately. More