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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,251 Reviews
Today: 7:00 AM - 5:00 PM Closed Now
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6,251 Reviews of Mark Christopher Auto Center - Service Center

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March 01, 2022

Scrambled, disorganized and problematic! CoVid is not the issue here, pride in the job and the company is. I hope to see Caddilac and GM return to prominence but with this dealerships servi More

by LORI.JOHNSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The whole service writer staff.
Apr 08, 2022 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review, Lori. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

More
February 28, 2022

Always pleased with the service at Mark Christopher's. They never fail on doing a great job. More

by MYBOYBUBBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Mar 01, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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February 28, 2022

Very professional and well maintained. Everyone was attentive and helpful. Would highly recommend this dealership. More

by lina4jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nobu, Matt Torres
Mar 02, 2022 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 28, 2022

The customer service unfortunately was rude. We came to Mark Christopher over Dutton Chevrolet and Moss Bro because we thought the customer service was going to be better. The representative wa More

by A.MEZA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Julie Espinoza
Apr 08, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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February 27, 2022

Over charge, incompetent inspection people/ unreliable, suck suck suck disappointment, upsetting, waste my time experience More

by triwich.lea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nabo
Feb 28, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2022

Though the experience started out rough with lack of communication, it ended with everything being taken care of appropriately. More

by Rmnld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 01, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2022

Clean, courteous and very thorough Management was very helpful on information and advise on my vehicle More

by AMANDAE909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 01, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2022

Good people, service department is always quick and sure. Nobu has and remains a quality technician. More

by Lennyplay48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Mar 01, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2022

I’m very pleased with their customer service and professionalism and easy to make appointments to get my car in. More

by realdealc21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Mar 01, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 27, 2022

Very prompt service. Great customer service. Excellent communication. My car was done on time. Overall great job More

by tonyiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caeser
Mar 01, 2022 -

Mark Christopher Auto Center responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and I am glad we met our goals during your visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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