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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,362 Reviews

6,362 Reviews of Mark Christopher Auto Center - Service Center

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February 16, 2025

Great customer service! Chelsea Jose Is one of the best service writer i have ever dealt with. She goes above and beyond. If you never service on your Cadillac make sure yo More

by Dgr2123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Chelsea at Mark Christopher Auto Center. We strive to provide excellent customer service, and it's rewarding to know that Chelsea went above and beyond for you. We appreciate your recommendation for Cadillac service and look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 15, 2025

Julie is incredibly helpful, made the entire process from scheduling to the service visit super smooth and delightful. Normally don’t like going to service my cars because it’s always a drag, but can definit More

by peterabdelmesseh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

Mark Christopher Auto Center responded

Thank you, Peter! We truly appreciate your kind words about your experience at Mark Christopher Auto Center. We're thrilled to hear that our team, especially Julie, made your service visit smooth and enjoyable. It's fantastic to know we could change your perception of dealership service. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 15, 2025

I was able to make an appointment you guys honored it on time and everybody there was very helpful More

by hubert.romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Hubert! We're thrilled to hear that your appointment was honored on time and that our team was helpful during your visit. At Mark Christopher Auto Center, we strive to provide excellent service, and your feedback motivates us to keep up the good work. We look forward to welcoming you back again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 15, 2025

I greatly appreciate Chelsea and all her efforts to professionally meet my expectations. She went above and beyond to make sure my vehicle is properly fixed, and all my needs were addressed. More

by JAMES.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your kind words, James! We truly appreciate your recognition of Chelsea's hard work and dedication. At Mark Christopher Auto Center, we strive to exceed our customers' expectations, and it’s wonderful to hear that we succeeded in addressing all your needs. We look forward to seeing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 14, 2025

Very easy and smooth process. Dario is very helpful. I recommend Mark Christopher to anyone who wants a hassle free experience! More

by julsmdelaisla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

Mark Christopher Auto Center responded

Thank you! We’re delighted to hear that you had a smooth experience at Mark Christopher Auto Center. Dario will be thrilled to know he made a positive impact. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 14, 2025

Chelsea was very helpful and patient while i figured out the warranty coverage. she was easy to communicate with and sent over the needed information quickly. Thank you much. More

by gloria.martinez39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

Mark Christopher Auto Center responded

Thank you, Gloria! We truly appreciate your positive feedback about your experience at Mark Christopher Auto Center. It's great to hear that our team was helpful and efficient in assisting you with your warranty coverage. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 13, 2025

Leslie Fuentes was great very helpfull and knowledgeable Great asset to service department of Mark Christopher Chevrolet More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Mark Christopher Auto Center responded

Thank you, Jeff, for your wonderful review! We're thrilled to hear how helpful and knowledgeable our service department team member was during your visit. At Mark Christopher Auto Center, we strive to provide excellent service, and it's great to know we made a positive impact. We look forward to seeing you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 13, 2025

Thank you very much, Chelsea! We had a great experience, you make us feel like family which is very rare nowadays. Excellent Service! More

by EVOLUTIONCOLLISIONINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Mark Christopher Auto Center and that Chelsea made you feel like family. We take pride in providing excellent service and truly appreciate your kind words. We look forward to welcoming you back again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 13, 2025

I was really happy with my service. Everything was good Nick and Jerry Treat me like a real customer thank you very much. See you in three years. More

by juanvargas7171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you were happy with your service at Mark Christopher Auto Center. Nick and Jerry are indeed fantastic at making our customers feel valued. We look forward to seeing you again in three years! Safe travels until then! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 11, 2025

Chelsea is very informative of the status on the repairs of my vehicle and help with a loaner car when needed More

by ERICAS33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Mark Christopher Auto Center responded

Thank you, Erica, for your wonderful feedback! We're thrilled to hear that you found our service informative, especially regarding the status of your vehicle repairs. It’s also great to know that the loaner car option met your needs. We appreciate your business and look forward to assisting you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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