Cesar Luna
Cesar Luna at Mark Christopher Auto Center

Cesar Luna

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
49 Reviews
4.7

49 Reviews

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49 Reviews of Cesar Luna

May 21, 2026

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Employee Rating

I brought in my newly purchased 2025 GMC Sierra 2500HD Denali for its complimentary service, and I was pleasantly surprised to receive an appointment as early as the next day. The service was completed in More

by lifeisgood3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that your experience with your new 2025 GMC Sierra 2500HD Denali at Mark Christopher Auto Center was so positive. It's great to know that we could accommodate your appointment quickly and complete the service in a timely manner. I truly appreciate your recommendation and we look forward to seeing you again for any future service needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 20, 2026

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Employee Rating

Well, they take care of your car and they treat your time as a valuable commodity. It’s as if they feel “ no one wants to sit around at a dealership and eat chips and soda for hours “ and so they seem to wan More

by hooptycam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you had a positive experience at Mark Christopher Auto Center and that the team took such great care of you and your GMC vehicle. We strive to provide a clean and welcoming atmosphere, and it’s great to know that our technicians communicated effectively with you. I truly appreciate your support, and we look forward to seeing you again on your next visit! Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 15, 2026

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Employee Rating

Excellent, knowledgeable & friendly service provided by our mechanic technician Cesar. Thank you Cesar! Working with the entire Mark Christopher staff is always a pleasure. More

by mccarthyranc6
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 16, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful feedback! I’m pleased to hear that you received excellent, knowledgeable, and friendly service from our technician, Cesar. It's great to know that your experience with our team at Mark Christopher Auto Center has been a pleasure. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 08, 2026

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Mark Christopher is the best dealer they always are friendly and communicative thank you for the help. More

by EDDIEBRADY3
Service Price Transparency
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Recommend Dealer
Yes
May 08, 2026

Mark Christopher Auto Center responded

Thank you for the fantastic review, Eddie! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center. Our team prides itself on being friendly and communicative, and I truly appreciate your kind words. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 27, 2026

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Fast and friendly service. Easy drop off and very accommodating in providing pick up service. More

by yvasquez829
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I’m thrilled to hear that you experienced fast and friendly service at Mark Christopher Auto Center. We are always here to make your visit as convenient as possible. We look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 11, 2026

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Employee Rating

They are the best dealership ever, fast, honest, and willing to negotiate. 10/10 Recommend. More

by johnnyramon007
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Sanchez

Apr 12, 2026

Mark Christopher Auto Center responded

Thank you for the fantastic review, Johnny! I’m thrilled to hear that you had such a positive experience at Mark Christopher Auto Center. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

April 10, 2026

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drop my truck for an oil change and tire rotation, i found out couple of dys after the back tires are gettin the tread uneven finish, qand they didnt mentioned nothing abot it. More

by quickresponse11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 11, 2026

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concern regarding the uneven tread on your tires after your recent visit to Mark Christopher Auto Center for an oil change and tire rotation. I appreciate you bringing this to our attention. Please feel free to contact me directly to address this issue and ensure your vehicle is in optimal condition. Your satisfaction is important to me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 05, 2026

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Very good customer service , I would like to know a little bit more details about the process More

by joseluisderugama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2026

Mark Christopher Auto Center responded

Thank you for your feedback, Jose. I’m glad to hear you had a great experience with our customer service at Mark Christopher Auto Center. If you’d like more details about the process, please feel free to reach out, and we will be happy to provide you with the information you need. We look forward to assisting you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2026

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Service department was great got me in and out real quick. they had all the parts in stock so the job was completed real quick More

by RLOPEZ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Mark Christopher Auto Center responded

Thank you for your positive feedback! I'm thrilled to hear that our service department at Mark Christopher Auto Center was able to get you in and out quickly, and that we had all the parts you needed in stock. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2026

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Employee Rating

Service department is great. Wait time for porter to bring vehicle is ridiculous... 20 minutes wait time. Ruined the whole good experience. More

by JBARRENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan (Mechanic) 5 stars

Mar 06, 2026

Mark Christopher Auto Center responded

Thank you for your feedback. I'm glad to hear you had a great experience with our service department. However, I understand that the wait time for your vehicle affected your overall experience. Our team appreciates you bringing this to our attention. Please feel free to reach out to me at Mark Christopher Auto Center to discuss your concerns further. Your satisfaction is important to us, and we are committed to improving. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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