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Cesar Luna
Cesar Luna
Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
61 Reviews
61 Reviews
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61 Reviews of Cesar Luna
September 23, 2026
Check-in was a bit longer than expected. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. More
by luis.nunez812
Verified CustomerOther Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Juan Fletes
September 15, 2026
Great customer service. I got all the help i needed from Cesar and good service. All great service form Adam. Will be coming back for future services. I got all the help i needed from Cesar and good service. All great service form Adam. Will be coming back for future services. More
by chuy.1984.25
Other Employees Tagged: 5 stars to Adam as well
September 06, 2026
My truck leaked oil all over our paver driveway. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. More
by buttonfly91701
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Juan Fletes
September 02, 2026
Takes forever for anyone to acknowledge you’re there. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. One person helping a customer. Had to wait for the one person helping someone to finish and finally ask me what I’m here for. Everyone else never even looked up. No communication on the status of my truck without me having to reach out and ask. More
by davidblock614
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Juan Fletes
August 31, 2026
Quick easy process from booking an appointment to drop off and pick up and very helpful and professional staffing. off and pick up and very helpful and professional staffing. More
by jocelynvillalobos20
Other Employees Tagged: Jackie Klosky
August 10, 2026
Genuine care and customer service feels like a lost art these days. However, at Mark Christopher, it is in full effect. They know how to take care of their customers. From the first greeting, to the clear these days. However, at Mark Christopher, it is in full effect. They know how to take care of their customers. From the first greeting, to the clear communication of what is needed and when my car would be complete is such a refreshing act. Nobu and the entire staff at Mark Christopher really make you feel like they are truly there to serve and do it well. This is the only place that I take my car More
by sslater5
Other Employees Tagged: Greg Hess, Dino Picanzo, Nobu Damon
August 03, 2026
Everyone was very helpful. The serviced and fixed my car to my standards & everything was clearly noted at check out. The serviced and fixed my car to my standards & everything was clearly noted at check out. More
by michellebeans
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Juan Fletes
