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Cesar Luna
Cesar Luna
Service Advisor
Mark Christopher Auto Center
2131 E Convention Center Way
Ontario, CA 91764
66 Reviews
66 Reviews
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66 Reviews of Cesar Luna
October 16, 2026
The service scheduling and check in process was very efficient. Cesar, service consultant, was extremely helpful during the whole repair process. He facilitated a rental car and kept me informed of all efficient. Cesar, service consultant, was extremely helpful during the whole repair process. He facilitated a rental car and kept me informed of all the work needed to be performed. Extremely satisfied with the professionalism of the entire service staff. More
by danehawn
Verified CustomerOther Employees Tagged: Not sure who the mechanic was that I encountered, but was very informative
October 09, 2026
Chelsea is a great person to work with. She’s extremely knowledgeable in her field. It’s been a breeze to get in for service through text or call. She’s personable and poignant. I won’t go She’s extremely knowledgeable in her field. It’s been a breeze to get in for service through text or call. She’s personable and poignant. I won’t go anywhere else for our Cadillac service and they have earned me as a lifelong customer for all future sales. More
by DBGALLEANO
Other Employees Tagged: Sam Fakhouri, Jeff Rizzi, Dino Picanzo, Chelsea Jose, Avo Injian, Juan Fletes, Lloyd Beardsley, Frank Vera
October 08, 2026
When my vehicle was brought to be when the service was done, my steering wheel had grease or oil marks. When I asked the guy about it he said it was like that when he brought it from the shop. So I went t done, my steering wheel had grease or oil marks. When I asked the guy about it he said it was like that when he brought it from the shop. So I went to the service area and everyone there just kept pointing fingers at each other not saying who to talk about this More
by Roblez213
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Juan Fletes
September 28, 2026
dealership was god and professional, i went in for an oil change and first maintenance and they made it easy and fast and even paid for my uber so i didn’t have to wait for the car to be done ! ✅ change and first maintenance and they made it easy and fast and even paid for my uber so i didn’t have to wait for the car to be done ! ✅ More
by cassiecortez77
September 23, 2026
Check-in was a bit longer than expected. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. Service writer Provided clarity and transparency on questions asked. Over all smooth experience. More
by luis.nunez812
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Juan Fletes
September 15, 2026
Great customer service. I got all the help i needed from Cesar and good service. All great service form Adam. Will be coming back for future services. I got all the help i needed from Cesar and good service. All great service form Adam. Will be coming back for future services. More
by chuy.1984.25
Other Employees Tagged: 5 stars to Adam as well
September 06, 2026
My truck leaked oil all over our paver driveway. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. Never been an issue before, never had a leak. Now have to find the leak where you guys messed it up. More
by buttonfly91701
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Juan Fletes
September 02, 2026
Takes forever for anyone to acknowledge you’re there. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. No body meets you when you pull up like other GM dealerships. When you walk into the office area several people sitting at computers or their phones. One person helping a customer. Had to wait for the one person helping someone to finish and finally ask me what I’m here for. Everyone else never even looked up. No communication on the status of my truck without me having to reach out and ask. More
by davidblock614
Other Employees Tagged: Jeff Rizzi, Dino Picanzo, Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Avo Injian, Javier Juarez, Juan Fletes
