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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,246 Reviews
Call Service Center (909) 906-6156

6,246 Reviews of Mark Christopher Auto Center - Service Center

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October 07, 2021

Love Nobu. He makes sure everything is good.He advises Love Nobu. He makes sure everything is good. He advises me on all my needs and makes sure they are taken care of. More

by CADDYLOVER03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
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Oct 08, 2021 -

Mark Christopher Auto Center responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 07, 2021

AVO helped us and he was sooo kind, patient and knowledgeable. AVO was attentive to us. More

by klyde.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AVO is a five star worker
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Oct 08, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 07, 2021

Good service department. Disappointed they are now charging to rotate tires, this was free before. More

by queenesther1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
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Oct 07, 2021 -

queenesther1965 responded

Nobu Domon was my service technician. First time with him and he's very courteous.

Oct 07, 2021 -

queenesther1965 responded

What do you want me to say. I have answered all your questions in the survey.

October 06, 2021

Nobu was a complete professional who kept me informed on all matters concerning our car. The car was repaired quickly and the technicians left the car clean with no evidence the technicians dismantled the d More

by Mike Curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Report | Print
Oct 06, 2021 -

Mike Curtis responded

Nobu was a complete professional who kept me informed on all matters concerning our car. The car was repaired quickly and the technicians left the car clean with no evidence the technicians dismantled the dash to repair and replace the CUE system. Thank you!

October 06, 2021

Pleased with the service provided and received call for pick up on a timely manner. More

by gcluvsipo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Oct 08, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 06, 2021

Good communication from service department about what repairs were needed for my vehicle. I appreciate being informed of the progress and cost. More

by gunnjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Report | Print
Oct 08, 2021 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 06, 2021

I was very pleased with there quick and hassle free service. I would highly recommend Mark Christopher. More

by CAMACHO04929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 05, 2021

I am always pleased with the service I get when I come to this dealership. More

by JYVONNE08
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Report | Print
Oct 07, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 05, 2021

The advisor came out wasn’t very friendly. Looked at my truck after going over what I needed. Instead of walking me in had me Wait 30min outside for the paperwork so I can leave. When I picked my truck up More

by chosenones.drmartinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I Don’t know the names
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Oct 07, 2021 -

Mark Christopher Auto Center responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 05, 2021

My car was repaired and checked until it was safe to drive. Good repair job. More

by PACHING530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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