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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,216 Reviews

6,216 Reviews of Mark Christopher Auto Center - Service Center

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January 21, 2021

Came in for oil change a tire rotation at 30.000 miles change oil every 5.000 miles was told that they suggested I have transmission an fuel injection a rear differential service it’s amazing that at 30.0 More

by BRIGITTEANDTIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 26, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to leave us this feedback. If you have any further needs or questions, please give us a call. We're always happy to help! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 21, 2021

everything was just as expected, good service from the beginning to the end. i will definatelty bring back my vehicles in for service. thank you..... More

by ringer922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 21, 2021

Best service department I have ever used. Real customer service and hardworking kinda team. Will always buy my new cars and have them serviced with Mark Chris More

by Mandy Rami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Matt Torres
Jan 26, 2021 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 20, 2021

Excellent service and accommodations every time I come in. Thank you to you all, please keep up the great work. I will see you again when the next service is due. More

by jchioini23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray & Juan
Jan 21, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 20, 2021

I had Nabu as my service advisor and he provided me with great communication and followed through the completion of the repairs on my vehicle. More

by Miranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabu
Jan 21, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 20, 2021

Was never charged before for oil & lube job @ Cadillac service! This was done @ Chevy service! Waiting room had no hot coffee. Would prefer to go back to Cadillac service! More

by jstellino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Jan 21, 2021 -

jstellino responded

Thanks Jeff, waiting for your response to my inquiry!

January 20, 2021

Excellent dealership!!! Not only did I purchase my beautiful 2 SS Camaro from here, but I always get excellent service in the service department. When the time comes, I plan to buy my next car from t More

by RITCHARDNELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 21, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience with us! We can't wait to see you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 19, 2021

Love the service team at Mark Christopher. Dario, Sandra, and team, are always so helpful. My car is always done sooner than I ever expect. More

by kdouglas1106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra
Jan 19, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that we can do, please come back and see us again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 19, 2021

Replaced faulty Cadillac Cue system with one I ordered online. They were excellent about boxing the old system up to ship back to ISSAutomotive to activate warranty. They honored coupon for discount on se More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Awesome Avo!
Jan 21, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 19, 2021

I really like that the technician call and verified the issues with the customer before starting to work on the vehicle. Very courteous and professional. More

by Bozak681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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