Mark Christopher Auto Center - Service Center
Ontario, CA
6,218 Reviews of Mark Christopher Auto Center - Service Center
Not satisfied had to take care back 2 times for the same problem and still having same problem today they say bring it back in the morning problem and still having same problem today they say bring it back in the morning More
Well they had my car for 11 days, it was not suppose to take that long. When we finally got back it wasn’t washed, as promised, we asked it so they did a horrible job, the back area looked as if they threw take that long. When we finally got back it wasn’t washed, as promised, we asked it so they did a horrible job, the back area looked as if they threw some water on and it dried. The windows were terrible. They left car on empty, didn’t bother to check the front seat which was making a horrible sound when it moves. More
I had asked them to listen for a whistling noise that they could not "verify" but I heard as soon as I got on the freeway. Slightly disappointing since it had taken me a while to get an appointment and they could not "verify" but I heard as soon as I got on the freeway. Slightly disappointing since it had taken me a while to get an appointment and get in there. Also, getting my car back dirty was just not as fun as getting it back clean. More
I had a great experience. I had a problem with my car and they went to great lengths to do everything they can to ensure that they had discovered the actual problem and were kind in doing the service. Very they went to great lengths to do everything they can to ensure that they had discovered the actual problem and were kind in doing the service. Very happy with the service. More
I took my car to have a restraint warning looked at. They checked it out and found nothing wrong and reset the warning. It appears that it is fixed. They checked it out and found nothing wrong and reset the warning. It appears that it is fixed. More
They are very professional. I have been coming tobpeeform my services in my vehicles for 8 years, they are always attentive and do an excellent job. my services in my vehicles for 8 years, they are always attentive and do an excellent job. More
It was a great place to go everyone was so nice the service was great and they told me when it would be ready and it was it was great service was great and they told me when it would be ready and it was it was great More
Things went from bad to worse with my FIRST SERVICE at Mark Christopher. I first get a text from Jackie my “service manager” saying that the work on my truck has been started but they somehow damage my tr Mark Christopher. I first get a text from Jackie my “service manager” saying that the work on my truck has been started but they somehow damage my truck by scratching the paint so now they had to repair that and it was going to take longer now. Finally I get a TEXT from Jackie at 3:59 P.m telling me my truck is ready so when I’m about to head out to get my truck it’s already 5:00 p.m I called Jackie to let her know I’m on my way when to my surprise she tells me they’re already closed and don’t open again til Monday. Pretty much leaving me without my truck for the entire weekend, no effort at all in figuring out a solution, I literally had to ask her if she can reach out to some of her peers to see if they could do anything, so she calls me back to tell me I got til 6 to pick it up. Overall it was the worst experience I’ve had with any dealership. More
Unorganized Rude employees in the service writer area. Unorganized Rude employees in the service writer area. Sadly both females. Took car in for third radio and side boards, warranty work. Also oil Unorganized Rude employees in the service writer area. Sadly both females. Took car in for third radio and side boards, warranty work. Also oil change. Found out itb wasn't done until I was informed car was ready for pick up, asked if I coupon was used , Nobu didn't know it was on the list, service writer that left us standing outside for over 20 minutes, didn't write that down. Oil change was done, in a rush, that is concerning and coupon wasn't used either. I asked on Friday the 8th for a manager to call me, as of today the 12th, no call. Disappointing.... More
They exceeded my expectations. Great service, nice people, I couldn’t expect more. I would recommend this dealer to my family and friends in the future. people, I couldn’t expect more. I would recommend this dealer to my family and friends in the future. More