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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,249 Reviews
Call Service Center (909) 906-6156

6,249 Reviews of Mark Christopher Auto Center - Service Center

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August 25, 2024

Service was good service advisor got me in and out always kept me updated with my vehicle More

by ANTHONYGUZMAN1592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Report | Print
Aug 27, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Mark Christopher Auto Center and that our service advisor kept you informed throughout the process. We appreciate you taking the time to share your feedback and look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 25, 2024

Avo is the best service advisor there is! !! He always cares about us as customers. More

by CONNECT2KIMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avo - service advisor
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Aug 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that Avo provided you with exceptional service. At Mark Christopher Auto Center, we strive to ensure all our customers feel valued. I appreciate your feedback and look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 25, 2024

The personnel at MC are very courteous and helpful . The service dept is very good ! More

by LTRIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you found our personnel at Mark Christopher Auto Center to be courteous and helpful, and that you were pleased with our service department. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 24, 2024

Promised me tire and wheel package protected aftermarket rims the people I tried to make a claim with said it doesn’t I called texted and emailed mark christopher and nothing they guy supposedly made a clai More

by elmeza666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not on here some Asian guy I think it’s jason
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Aug 26, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. Please reach out to me directly at Mark Christopher Auto Center so I can address your concerns regarding the warranty and ensure that we address this situation promptly. I appreciate your feedback and look forward to resolving this matter for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Aug 27, 2024 -

elmeza666 responded

I texted.

August 23, 2024

Had an issue with a tire and like always they took care of the situation. Always have Great service here at the dealership. Thank you More

by ringer922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes
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Aug 26, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! We truly appreciate your loyalty to Mark Christopher Auto Center and are thrilled to hear that we were able to take care of your tire issue. Our team is dedicated to providing great service, and we look forward to assisting you again in the future. Thank you for choosing us! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 23, 2024

Arrived shortly before my appointment time of 9 a. m. oil change complete and out the door at 9:25 More

by BVEWING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave a review! We're thrilled to hear that your oil change was completed efficiently at Mark Christopher Auto Center. We strive to provide timely service for all our customers. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2024

Chelsea Jose was outstanding! Very attentive and prompt. Excellent service, great communication, pleasant to work with More

by AGUAWOMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Jose
Report | Print
Aug 23, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about our service at Mark Christopher Auto Center. It’s great to hear that you found us attentive and communicative. I look forward to assisting you again and hope you share your positive experience with others! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 18, 2024

Very satisfied with the service provided by the Service Advisor, Chelsea. Chelsea was very helpful and attentive to the issues I was experiencing with my 2024 Lyriq. Chelsea also kept me updated throughout More

by SCMORENO35
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea (Service Dept)
Report | Print
Aug 20, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you were very satisfied with the service provided by Chelsea regarding your 2024 Lyriq. Keeping our customers informed and addressing their concerns is very important to us at Mark Christopher Auto Center. We appreciate your feedback and hope to see you again for any future needs! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2024

Chelsea is wonderful! Great communication and overall helpful to customer needs being met. Timely and courteous as well More

by E&D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea
Report | Print
Aug 16, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I truly appreciate your kind words about our communication and helpfulness at Mark Christopher Auto Center. It’s great to hear that our team met your needs in a timely and courteous manner. I look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 16, 2024

Great service! The dealership even had time to wash my car. Thank you so much. More

by LUVSHOES57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience at Mark Christopher Auto Center and appreciated the car wash service. I look forward to serving you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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