Mark Christopher Auto Center - Service Center

Great Customer service. The service advisor manager was very helpful when he noticed that I was skipped over in the waiting line for service. He comp my service fee. very helpful when he noticed that I was skipped over in the waiting line for service. He comp my service fee. More

This is my second time using Mark Christopher for service and I cannot express how happy I am. After non-pleasant experiences at another dealership, I had lost confidence and was wary of taking my truck in f and I cannot express how happy I am. After non-pleasant experiences at another dealership, I had lost confidence and was wary of taking my truck in for service. Luckily, I decided to to give Mark Christopher a try. Everyone at Mark Christopher is HONEST, friendly and provides excellent customer service. Thank you, Mark Christopher service team! More

Mark Christopher’s service has declined since I’ve been there last. They really need to open the Cadillac side of service. After having my car for 2 1/2 weeks they returned it to me filthy dirty, which is there last. They really need to open the Cadillac side of service. After having my car for 2 1/2 weeks they returned it to me filthy dirty, which is not how it was dropped off and then the problem I brought it in for wasn’t fixed and had to bring it back again after they ordered the part. They good experience I had was Juan from service who was understandable and kept me up to date as the service went along More

Once I get helped, I’m happy with the service. However, every time I have come there, I waited in my car as instructed by the signs, and it took a long time for someone to come out to help me. This last t every time I have come there, I waited in my car as instructed by the signs, and it took a long time for someone to come out to help me. This last time I was the only one in line. By the time they came out, there were 6 people behind me. It’s long enough I consider going inside to find someone. Other than that, I really like the waiting area. Comfortable chairs and plenty of vending machines. I’ll be sorry to go back to the Buick waiting area, which is pretty small. More

Two transmission shops tell me my transmission fluid is burnt. Your mechanic argues with me I don’t know xxxx. Will go to another dealer. burnt. Your mechanic argues with me I don’t know xxxx. Will go to another dealer. More

It took too long for the running board and tonneau cover to come. It took over a month for it to come and people working there not responsive to messages left to their voice mail. to come. It took over a month for it to come and people working there not responsive to messages left to their voice mail. More

The check in process was very easy and everyone I dealt with were friendly and helpful. My service ended up costing less than the original quote which was awesome! I’ll definitely take my car here for all with were friendly and helpful. My service ended up costing less than the original quote which was awesome! I’ll definitely take my car here for all service and repairs. More

Mark Christopher GMC has serviced my truck from the day I drove it off their lot. It has been 4.5 years and about 70 k miles now. I have always received excellent service. drove it off their lot. It has been 4.5 years and about 70 k miles now. I have always received excellent service. More

Service was good ... very timely emails where annoying Service was good ... very timely emails where annoying I do not need to receive 15 emails as a reminder to leave a review for your for your gr Service was good ... very timely emails where annoying I do not need to receive 15 emails as a reminder to leave a review for your for your gratification.. Very annoying More

It was a fast and efficient service. Usually an oil change has low priority, but I was out in less than an hour. No hassle trying to sell a higher service and I appreciate that. change has low priority, but I was out in less than an hour. No hassle trying to sell a higher service and I appreciate that. More