Mark Christopher Auto Center - Service Center

I would like to know how you bill your labor. I was billed 400 dollars in labor for a job that took about 1.5 hours to complete. That see a little outrageous to me. I have been having all of my maint billed 400 dollars in labor for a job that took about 1.5 hours to complete. That see a little outrageous to me. I have been having all of my maintenance done through your dealership but this is making it more difficult to continue this pattern. I feel like I may be taken advantage of and may seek another dealer to complete the work in the future. More

Nothing but great things to say about the service I always receive at Mark Christopher Cadillac dealer even with COVID going on. Thx again Nobu! always receive at Mark Christopher Cadillac dealer even with COVID going on. Thx again Nobu! More

My advisor Ray Peters was great. Very polite, professional, and charismatic. Ray eplained the issue and how they fixed it in a way that I was able to understand. professional, and charismatic. Ray eplained the issue and how they fixed it in a way that I was able to understand. More

The appointment system is misleading. I expect to go in at my time and get my work done. My appointment was at 10:00, which I was not shocked was a long ling of cars. I had to wait for all the cars in fr at my time and get my work done. My appointment was at 10:00, which I was not shocked was a long ling of cars. I had to wait for all the cars in front to get serviced, I assume. If I knew this is the situation, I would go a bit early before you opened and most likely one of the first cars to be serviced. I am very irritated this was done this way. More

I am pleased with the service that I receive from this facility. Nobu Domon has been my service advisor since 2012 and he has been most professional throughout our relationship. He is very timely and make facility. Nobu Domon has been my service advisor since 2012 and he has been most professional throughout our relationship. He is very timely and make good sound decisions. More

I AM NOT SATISFIED with my service. I’ve had to come back twice and now I have to return for a third time, NOT SATISFIED! twice and now I have to return for a third time, NOT SATISFIED! More

Great service reps. Courteous and friendly. Went in and had to leave the vehicle for a few hours and were understanding, allowed me to pick up vehicle at my convenience. had to leave the vehicle for a few hours and were understanding, allowed me to pick up vehicle at my convenience. More

My car was really dirty outside and inside try to work on keeping the car the way we gave it to you guys. I pride myself on the look of my car. Let’s also try to come outside and let people know you’ll be ri keeping the car the way we gave it to you guys. I pride myself on the look of my car. Let’s also try to come outside and let people know you’ll be right with em. More

I left a message twice, but did not receive a call. I had to go to dealership to make a Appt. They are very busy. I usually had good service from them. They were unable to wash my car due to busyness. to go to dealership to make a Appt. They are very busy. I usually had good service from them. They were unable to wash my car due to busyness. More

Thank you Ray for keeping me informed on the status of my service! You make my visit here better! Thank you to those who worked on my car! It’s perfect! service! You make my visit here better! Thank you to those who worked on my car! It’s perfect! More