Mark Christopher Auto Center - Service Center
Ontario, CA
6,238 Reviews of Mark Christopher Auto Center - Service Center
To hear I would be paying over $1100 in repairs was a bit of a shock. The customer service representative made me feel like do you want the work done or not. of a shock. The customer service representative made me feel like do you want the work done or not. More
Everything was great. Easy check in, fast service, service was exactly as needed. Definitely will be a repeat customer and appreciate the care for my car service was exactly as needed. Definitely will be a repeat customer and appreciate the care for my car More
Mark Christopher staff are the best. Repaired and returned in under 24 hours. Important to me since I had a newborn 2 days prior. True 5 star rating! Thank you! returned in under 24 hours. Important to me since I had a newborn 2 days prior. True 5 star rating! Thank you! More
Juan from service department definitely helped me out every time I called or showed up to the dealer, very accommodating and always called me back! every time I called or showed up to the dealer, very accommodating and always called me back! More
Took my vehicle in for service without appointment. They took it and serviced it without question and in and out in 45 min. Great job😊 took it and serviced it without question and in and out in 45 min. Great job😊 More
Was very disappointed with service had my car for two whole days stated they diagnosed my car but when I got it back my abs and stabilize lights were still on don’t understand why they didn’t fix it also whole days stated they diagnosed my car but when I got it back my abs and stabilize lights were still on don’t understand why they didn’t fix it also had a light out that they didn’t offer to fix either they just fixed the recall I had and that was it after two whole days wouldn’t go back to that dealership again. More
The service at Mark Christopher is outstanding my service adviser (Nobu) is outstanding. He’s personable and kind. The only place I take my car to be service . Thank you Sherry L. Crowe ATS Cadillac adviser (Nobu) is outstanding. He’s personable and kind. The only place I take my car to be service . Thank you Sherry L. Crowe ATS Cadillac More
Service was great and a good price! Had oil change done which they reminded that it was due my service manager Nebo is always giving me great service ! which they reminded that it was due my service manager Nebo is always giving me great service ! More
Overall service issue corrected. Originally came in for routine oil change and maintenance/tire rotation. Mechanic for oil change left oil cap off of motor. Oil covered motor, inside of hood, spilled in my routine oil change and maintenance/tire rotation. Mechanic for oil change left oil cap off of motor. Oil covered motor, inside of hood, spilled in my garage on floor, and check engine oil light went off. Next day first thing went back to get issues corrected. Huge inconvenience and late for early appointments. Issues corrected but not offered any future como for oil change, service, etc. More
Service turned out great once the problem was identified. They took care of the car and accommodated my late pick up time because I had to come all the way from LA. They took care of the car and accommodated my late pick up time because I had to come all the way from LA. More