Mark Christopher Auto Center - Service Center

First time at location. Service was disappointing. Not efficient. It was necessary for me to make contact to ask about the status of my truck efficient. It was necessary for me to make contact to ask about the status of my truck More

Dealership technicians had excellent technical knowledge and great customer service. I would definitely recommend the dealership for service. Jeff Rizzi and Avo - service tech provide excellent customer ser and great customer service. I would definitely recommend the dealership for service. Jeff Rizzi and Avo - service tech provide excellent customer service. The mechanic Jaime does high quality service. More

Ray was fast and helpful. He was able for us to get back on the road asap. Thanks again will be back again and will recommend. on the road asap. Thanks again will be back again and will recommend. More

Terrible experience. Car is still filthy inside. Worst dealership I've ever experienced. Tombell never returned my vehicle in the condition I received mine in dealership I've ever experienced. Tombell never returned my vehicle in the condition I received mine in More

Generally quick service but COVID-19 has caused a merge between Chevy and Cadillac. Would like to see service departments separately as it would reduce wait time. Friendly staff. between Chevy and Cadillac. Would like to see service departments separately as it would reduce wait time. Friendly staff. More

I have always used this dealership for all my service and sales needs. I have been completely satisfied with both especially service. This is a top notch dealership. sales needs. I have been completely satisfied with both especially service. This is a top notch dealership. More

Jackie Klosky and her team is wonderful! She has done great and excellent services!! Keep it up so we can continue to buy cars here great and excellent services!! Keep it up so we can continue to buy cars here More

Got in and out in a timely manner considering it was really busy. I was able to schedule an appointment with no long calendar date really busy. I was able to schedule an appointment with no long calendar date More

Service Agent was pleasant. But they never checked and filled my tires after I asked twice. Left with the same low pressure that I came with. I was uncomfortable just leaving my keys in the car and just filled my tires after I asked twice. Left with the same low pressure that I came with. I was uncomfortable just leaving my keys in the car and just walking away. Maybe you could provide some kind of script that they can memorize to make customers feel safe leaving their cars like that. I declined service because who has almost $1,500 to give during a pandemic and so close to Christmas? Plus, according to the estimate, it was not clear that they really needed to do all that to my car anyway. After the suggested repair, then they would reevaluate. Really? So we just left after we dropped $165. You would think that I could at least get air in my tires. There was one gentleman that was super CUSTOMER SERVICE but I did not get his name. He opened the door for us and directed us to the cashier in the most wonderful way possible. I wish I got his name. Tall, dark hair, Caucasian, booming voice. The cashier was dry in the customer service area. We had to ask twice where to get our car and what the car key retrieval process was like. I’m done with this. More

Excellent service. The dealership went above and beyond, and the tech was very knowledgeable. He diagnosed my A/C issue very quickly. I am very happy. and the tech was very knowledgeable. He diagnosed my A/C issue very quickly. I am very happy. More