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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,205 Reviews

6,205 Reviews of Mark Christopher Auto Center - Service Center

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September 05, 2020

Haven't had my truck washed after a service in the past year, yet others I know have. I never receive the "report card" after a service and I ALWAYS have to ask for it. I always have to ask what my truck n More

by Chevy owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Sep 08, 2020 -

Mark Christopher Auto Center responded

I appreciate you reaching out to us. Please know your review is taken very seriously by myself and the team here at Mark Christopher Auto Center. We always strive to improve and give our customers top-notch service. I invite you to contact me at your earliest convenience so I can learn more and help resolve this situation together. I hope to hear from you soon. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2020

Called the day prior, to set appointment but they were all booked heading into holiday weekend, they suggested just show up and see. Showed up without appointment, was third car in line, for an oil chang More

by JOANNSTEFFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
Sep 08, 2020 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2020

I have had nothing but great service at this dealership . They are very knowledge and respectful. I would recommend this dealer to everyone.Thank you for your service More

by MONICAHULQUIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 08, 2020 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 05, 2020

Cadillac Service Dept. is excellent. Dario Gomez is professional, knowledgeable, efficient and very personable. Dario always takes excellent care of me and my CTS. Always a great experience. More

by jimewing1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Sep 08, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2020

Sandra is service was awesome! Nice atmosphere....She made things very cool. Nice lounge area,television;etc Definitely,I’ll be coming back in for more work. More

by TrayLane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra-Service
Sep 08, 2020 -

Mark Christopher Auto Center responded

Tray, your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2020

Ray Peters made my first Chevy spark service at Mark Christopher a great experience! He was punctual, courteous, and professional. My car was serviced in a timely fashion and I made it to work on time! More

by Shane Carpenter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Peters
Sep 08, 2020 -

Mark Christopher Auto Center responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Ray assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2020

3 stars, I was charged 24.00 for a tire rotation. All of my oil changes for all of my vehicles have never had an additional fee for tire rotation. I only requested an oil change and my service advisor shoul More

by vw59_143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Sep 10, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2020

took in my GMC truck for warranty donto signal switch not working , it was fix correctly on my 1st visit . I was happy with the service provided More

by AADIAZ0206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Sep 08, 2020 -

Mark Christopher Auto Center responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2020

Always good service no complaints call for an appointment wait less than 30 minutes excellent work before I came in without appointment and I have to wait longer More

by plascencia.janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano, Frank Villalobos, Tony Catalano, Matt Torres
Sep 08, 2020 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 04, 2020

I brought my car in for an oil change. I got a call within an hour informing me my car was already done . The service was fast and professional. Thank you Juan More

by RTEICH9636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fletes , Matt Torres
Sep 08, 2020 -

Mark Christopher Auto Center responded

Your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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