Mark Christopher Auto Center - Service Center
Ontario, CA
6,205 Reviews of Mark Christopher Auto Center - Service Center
Haven't had my truck washed after a service in the past year, yet others I know have. I never receive the "report card" after a service and I ALWAYS have to ask for it. I always have to ask what my truck n year, yet others I know have. I never receive the "report card" after a service and I ALWAYS have to ask for it. I always have to ask what my truck needs, rather than them recommending or advising on their own. I HATE that. That's a disservice to customers. Not to mention, potential business lost or not gained from a lack of offerings. I only resort this this dealer now for service for the simple fact it's down the street from my work, so uitmakes it a convenience factor. Otherwise, I would probably take elsewhere. More
Called the day prior, to set appointment but they were all booked heading into holiday weekend, they suggested just show up and see. Showed up without appointment, was third car in line, for an oil chang all booked heading into holiday weekend, they suggested just show up and see. Showed up without appointment, was third car in line, for an oil change. Service writer came out and after a couple of minutes was in queue. I went to the waiting room to hang out, and within an hour the car was ready. More
I have had nothing but great service at this dealership . They are very knowledge and respectful. I would recommend this dealer to everyone.Thank you for your service They are very knowledge and respectful. I would recommend this dealer to everyone.Thank you for your service More
Cadillac Service Dept. is excellent. Dario Gomez is professional, knowledgeable, efficient and very personable. Dario always takes excellent care of me and my CTS. Always a great experience. professional, knowledgeable, efficient and very personable. Dario always takes excellent care of me and my CTS. Always a great experience. More
Sandra is service was awesome! Nice atmosphere....She made things very cool. Nice lounge area,television;etc Definitely,I’ll be coming back in for more work. made things very cool. Nice lounge area,television;etc Definitely,I’ll be coming back in for more work. More
Ray Peters made my first Chevy spark service at Mark Christopher a great experience! He was punctual, courteous, and professional. My car was serviced in a timely fashion and I made it to work on time! Christopher a great experience! He was punctual, courteous, and professional. My car was serviced in a timely fashion and I made it to work on time! More
3 stars, I was charged 24.00 for a tire rotation. All of my oil changes for all of my vehicles have never had an additional fee for tire rotation. I only requested an oil change and my service advisor shoul my oil changes for all of my vehicles have never had an additional fee for tire rotation. I only requested an oil change and my service advisor should have contacted me to see if I wanted a tire rotation for my brand new tires (that clearly didn't need a rotation) before charging me and doing the work. More
Always good service no complaints call for an appointment wait less than 30 minutes excellent work before I came in without appointment and I have to wait longer appointment wait less than 30 minutes excellent work before I came in without appointment and I have to wait longer More
I brought my car in for an oil change. I got a call within an hour informing me my car was already done . The service was fast and professional. Thank you Juan within an hour informing me my car was already done . The service was fast and professional. Thank you Juan More