Mark Christopher Auto Center - Service Center

Very professional service. I appreciate that my schedule could be accommodated. Ray is great. This is my second service appointment at Mark Christopher, both were great. could be accommodated. Ray is great. This is my second service appointment at Mark Christopher, both were great. More

I just want to start off by saying that I am an understanding person during these rough times with COVID-19, but I am still a customer. I have serviced multiple vehicles with Mark Christopher Chev understanding person during these rough times with COVID-19, but I am still a customer. I have serviced multiple vehicles with Mark Christopher Chevrolet and I was having difficulty reaching the service department for a regular maintenance service, it was very frustrating and it made me want to go somewhere else. I was able to reach Jeff Rizzi, the service department manager and he was very apologetic and took care of everything for me and made me forget the frustrations I have dealt with, especially because I went over my service miles due to a two week delay of not being returned a phone call from service. I’m sure Jeff was able to reach out to his team and remind them that Mark Christopher Cheverolet customers is what helps keep the business running. I am more than glad to return back for a service or sale because of Jeff Rizzi and his willingness to help! More

You have been taking care of my truck since I purchased it there. All the service has been done there. I have always been pleased. With the service and information that I have received from the advisors it there. All the service has been done there. I have always been pleased. With the service and information that I have received from the advisors More

Very professional and willing to help and work with you as a customer. The costumer service is great and things are explained well. I’m pleased. as a customer. The costumer service is great and things are explained well. I’m pleased. More

I go to MCC for one reason, Jeff Rizzi. I met Jeff years ago and he is the ultimate in customer service. When he says he will take care of my car, I believe him. And that is saying a lot when it comes to a ago and he is the ultimate in customer service. When he says he will take care of my car, I believe him. And that is saying a lot when it comes to a car mechanic. I hope the ownership realizes what a good man they have... More

These are difficult times with the COVIC-19 virus and the Bobcat Fire ravaging the San Gabriel Mountains. Many of us are staying at home. I drove from Altadena to Ontario to get the great GMC service I am Bobcat Fire ravaging the San Gabriel Mountains. Many of us are staying at home. I drove from Altadena to Ontario to get the great GMC service I am used to from Mark Christopher's Service Department. The gentlemen who helped me were nice and professional. Thanks again. More

Able to take care of my needs in a timely manner. Professional & friendly service. Forgot the woman who worked with me, friendly & professional I was there frill 7:45 to 11, I didn’t mind Professional & friendly service. Forgot the woman who worked with me, friendly & professional I was there frill 7:45 to 11, I didn’t mind More

Had to wait 3 hours just for an oil change until I got up to ask what was the status. They told me had been ready for a while now. to ask what was the status. They told me had been ready for a while now. More

The best dealer I ever bought a car really good prices and very good selections the best price out there can go wrong it was worth it to drive because I live in Los angeles and very good selections the best price out there can go wrong it was worth it to drive because I live in Los angeles More

No Lyft/Uber rides available, so I had to pay my own way to and from the dealership. I have been maintaining the car based on GM recommended service intervals, but I was told we're in an area considered "s to and from the dealership. I have been maintaining the car based on GM recommended service intervals, but I was told we're in an area considered "severe" requiring more frequent repairs. I had even signed up for the email reminders from GM and never heard of this. More than half of the miles on this Volt are on electric only, so that makes no sense. Three hours after I was informed that my car was ready, I arrived at the dealership and waited 40 minutes after paying the cashier. It turns out they "lost" the car. It wasn't even washed I've always received a car wash at a dealership after scheduled maintenance and recalls. This was my first time at Mark Christopher simply for the convenience of being close to my office, but I ended up wasting nearly two hours of my day with the time I waited at the dealership and the traffic I was stuck in. That's why I do errands before rush hour. I didn't count on having my car misplaced. More