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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,257 Reviews

6,257 Reviews of Mark Christopher Auto Center - Service Center

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July 16, 2020

Customer service was excellent!!! Staff member Avo was great...he helped me out and handled business and fixed my car!!! I want to thank you guys ... More

by EALDAMA
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo, Matt Torres
Jul 17, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Avo was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 16, 2020

Very pleasant team .Julie Eskobar is the best! They always go above and beyond. I've been dealing with this dealership since 1999. Always satisfied. More

by UNCLETONYY
Recommend Dealer
Yes
Employees Worked With
Julie Eskobar
Jul 17, 2020 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving us such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 15, 2020

I think there could of been a little better communication with us by updating request for pricing on tail light. Also was disappointed my truck came out dirtier than when it came in. Full of dust. Just had i More

by Moises
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 16, 2020 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 14, 2020

Excellent service. Worked with me so I could afford the car. Alfonso was very helpful and knowledgeable. Thank you for a pleasant experience as always. More

by CGT444
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso Jofre, Mike Cagey
Jul 15, 2020 -

Mark Christopher Auto Center responded

We are elated to hear about your positive experience! Our team works very hard to put the needs of our customers first. We look forward to helping you again in the future! Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 13, 2020

Excellent I love this place! Everybody is professional and efficient and I know I can trust all my vehicles with Mark Christopher auto Center. I’ll be back! More

by JULIEJR955
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Vincenzo Catalano, Tony Catalano, Matt Torres
Jul 14, 2020 -

Mark Christopher Auto Center responded

Julie, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2020

Always a good experience. Clean and quick. Nice facility. I have no iissues so I dont need this many wprds to type. Keep the. Omments short More

by Cecil.reed
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 13, 2020 -

Mark Christopher Auto Center responded

Cecil, your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2020

Very good dealership. However, When are you opening the Cadilac side of the dealership? We are tried 😔 of been cramped up in the Chevrolet service center. More

by Chris Jayawardana
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 13, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2020

Great service all around keep up the great work in customer service. The accommodation while u wait are also great clean and so convenient to all customers. More

by FPEREZ83
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Jul 13, 2020 -

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2020

Terrible service from Dario gomez . Worst dealer I ever been. We had to be asking questions all the time , didn’t explain what my truck had just made a list. And he was so rude. More

by Chavez9803
Recommend Dealer
No
Employees Worked With
Dario Gomez
Jul 13, 2020 -

Mark Christopher Auto Center responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2020

The technician and service representative went above and beyond to help me with my car so i didn't need to make a 2nd trip. More

by rkbrownhaole
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 13, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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