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Mark Christopher Auto Center - Service Center
Ontario, CA
6,196 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,196 Reviews of Mark Christopher Auto Center - Service Center
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June 13, 2020
I have been a MC customer for years. Purchased two cars from MC. A bit disappointed in the service this time around. Has to call myself to see when the car would be done. No return phone call. I had to cal from MC. A bit disappointed in the service this time around. Has to call myself to see when the car would be done. No return phone call. I had to call again. It was ten minutes before closing under the new COvid hours. What would my situation have been if that was my only car? No offer of a loaner even though the repairs were under warranty. Single day took two days and again I made all the phone calls! Am rethinking if I’m going to come back. Rotolo is only a little further away. May give them a try More
by Paul
Verified CustomerEmployees Worked With
Do not recall
June 13, 2020
Took two hours for oil change. No sticker for next oil change. No car wash. Bare minimum effort. They were supposed to do tire rotations as well, not even sure if they did that! change. No car wash. Bare minimum effort. They were supposed to do tire rotations as well, not even sure if they did that! More
by zalghafir
June 13, 2020
Had tire rotation of my suburban. Driving Right after, the dash board showed service tire monitoring. Has been calling the service department but nobody answering. Very dissatisfied! the dash board showed service tire monitoring. Has been calling the service department but nobody answering. Very dissatisfied! More
by Catudiolorenzo
June 12, 2020
Excellent in customer service... Nobu has always been very respectful and communicative when it comes to your vehicle. The service department very clean and really take care of your car!! very respectful and communicative when it comes to your vehicle. The service department very clean and really take care of your car!! More
by windoroxy@aol.com
Employees Worked With
Nobu, Amanda
June 10, 2020
Ovo is great, he’s extremely knowledgable, understands customer service,; always a good experience. Keep you the great work, and stay safe. All the best! customer service,; always a good experience. Keep you the great work, and stay safe. All the best! More
by firas0
Employees Worked With
Ovo
June 10, 2020
Parts man Bob Salas is the best ! Technicians did an awesome job on my Malibu making her run like new again. I'm a very happy & satisfied customer. Thanks ! awesome job on my Malibu making her run like new again. I'm a very happy & satisfied customer. Thanks ! More
by tsteelman44
Employees Worked With
Bob Salas
June 10, 2020
This was the worst experience I've had here at Mark Christopher's Chevrolet. It doesn't surprise me because it is not the first time. But unfortunately I live around there so I continue to go back. Tha Christopher's Chevrolet. It doesn't surprise me because it is not the first time. But unfortunately I live around there so I continue to go back. That will all change going forward. I was quoted 1.5 hours and it took over 5! After the second hour I went home. Then I asked for air in my tires and that didn't even get done. Horrible customer service! More
by Number23
Employees Worked With
I'm not sure they didnt introduce themselves.
