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Mark Christopher Auto Center - Service Center
Ontario, CA
6,199 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,199 Reviews of Mark Christopher Auto Center - Service Center
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June 10, 2020
Parts man Bob Salas is the best ! Technicians did an awesome job on my Malibu making her run like new again. I'm a very happy & satisfied customer. Thanks ! awesome job on my Malibu making her run like new again. I'm a very happy & satisfied customer. Thanks ! More
by tsteelman44
Verified CustomerEmployees Worked With
Bob Salas
June 10, 2020
This was the worst experience I've had here at Mark Christopher's Chevrolet. It doesn't surprise me because it is not the first time. But unfortunately I live around there so I continue to go back. Tha Christopher's Chevrolet. It doesn't surprise me because it is not the first time. But unfortunately I live around there so I continue to go back. That will all change going forward. I was quoted 1.5 hours and it took over 5! After the second hour I went home. Then I asked for air in my tires and that didn't even get done. Horrible customer service! More
by Number23
Employees Worked With
I'm not sure they didnt introduce themselves.
June 10, 2020
Great experience. Julie is awesome! Julie is outgoing and informative in keeping me updated on the progress of my vehicle. thank you for a great experience. informative in keeping me updated on the progress of my vehicle. thank you for a great experience. More
by Jnaal82
Employees Worked With
Julie
June 09, 2020
Poor poor poor, I'm still disappointed today, and yesterday was worse, The Covid pandemic should not be blamed for the sad service, I had a 8am appt. Around 11:30 asked about my car, was told it need yesterday was worse, The Covid pandemic should not be blamed for the sad service, I had a 8am appt. Around 11:30 asked about my car, was told it needed new tires and would cost $1000.00, over heard other customers being price gauged. Car was not washed after service. Not happy at all with your Service center. More
by regina matlock
Employees Worked With
Other Employees :
Mike Cagey, Gerald Waters, Cassandra Meier, Rodney Reid, Matt Torres
June 09, 2020
Everything is was great, except the paper covering left in the car when the return my car. I have used the service department for oil change and additional services. in the car when the return my car. I have used the service department for oil change and additional services. More
by JC
Employees Worked With
Avao
June 09, 2020
The service department/mechanic is trying to rip me off or is totally incompetent. They told me my radiator was leaking and wanted to replace for over a $1,000 bucks. I looked at it and found the drain c or is totally incompetent. They told me my radiator was leaking and wanted to replace for over a $1,000 bucks. I looked at it and found the drain cock was loose. It only needed a quarter turn. Also, the mechanic didn’t know how to remove the covering since I found all the tabs broken. I’ve taking this car to this dealer since I bought it, I guess the inspect check list they give me every time I service my car is useless. More
by AWC
Employees Worked With
Unknown mechanic
June 09, 2020
I’ve dealt mainly with Mr. Nobu Domon in the Service Department (but, have also had interactions with a few of his counterparts) - All have provided top notch service! Department (but, have also had interactions with a few of his counterparts) - All have provided top notch service! More
by D. Gainey
Employees Worked With
Nobu Domon
June 08, 2020
I dislike This dealer ship very much I bought a 2018 Silverado BRAND NEW 15 miles on it and I had speaker issues and bring it bacc at 50 miles and I bring my truck back about 20 times before the told me Silverado BRAND NEW 15 miles on it and I had speaker issues and bring it bacc at 50 miles and I bring my truck back about 20 times before the told me that’s it was NOTHING they ca do for me and they sent me to GM and GM told me the problem was customer caused just sad smh and the cold part is my truck was not the only one like that the pulled up a brand new 2018 that had the same issue as Mind smh I will never buy here again and you guys can look up my issue the truck is under name Bianca Simmons HALE her number is 9099525535 and Mind is 9519038064 More
by bsimmonshale
