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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,200 Reviews

6,200 Reviews of Mark Christopher Auto Center - Service Center

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March 11, 2020

Great service Juan is a great service advisor he never fails at his job! Gonna love the man! Always return calls on time and provides accurate information and results More

by hlopez1017
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan fletes , Rodney Reid
Mar 20, 2020 -

Mark Christopher Auto Center responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2020

This was the worst experience that I have ever had going to a dealership. Bad communication and excuses for the reason I was notified I was late and my vehicle was dropped off the night before More

by Rlwheeler1988
Recommend Dealer
No
Employees Worked With
I was text with no name attached , Rodney Reid
Mar 11, 2020 -

Mark Christopher Auto Center responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2020

Just wanna say thank you for being there for me to service my truck and any other needs, Rodney was very helpful to my needs More

by EMCERVANTES2
Recommend Dealer
Yes
Employees Worked With
Rodney Reid
Mar 11, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Rodney was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2020

Each person I dealt with was very helpful and accommodating. Work was completed in a very timely manner I appreciated the transportation to my house and back. More

by CMReese
Recommend Dealer
Yes
Employees Worked With
I don’t rennet who I worked with
Mar 11, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2020

This dealership is a very nice friendly clean place. I have been here for my last 3 maintenance visits and the service writer Jackie Klosky is very nice and extremely professional, I know I’m in good hand More

by Lockwood.anthonyj
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Mar 11, 2020 -

Mark Christopher Auto Center responded

Hi Anthony, and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jackie is a great asset and we're thankful to have her on our team. We appreciate your business! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 09, 2020

Fast and excellent service. Profesional staff with knowledgeable automobile skill and new car technology as well as computer skills helped with car application to navigate app. Thanks again. Very happ More

by INTERIANOMONICA17
Recommend Dealer
Yes
Employees Worked With
Sandra stevens
Mar 10, 2020 -

Mark Christopher Auto Center responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mark Christopher Auto Center's Service Department. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2020

Very knowledgeable fixed my car way before the shop I took it too first A little pricey but it was worth it Good job ray More

by Danielbarrasa1
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Mar 10, 2020 -

Mark Christopher Auto Center responded

Daniel, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2020

Very disappointing I have been utilizing your service for five years now. The last couple visits have not been well. I find that there is a lack of respect for my vehicl More

by peaceful17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sandra
Mar 11, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2020

To whom it may concern the the service was great To whom it may concern the the service was great everyone was. so professional. Waiting room snack area could be up dateted just my opinion. Thank More

by ROCKRUFFINS.ROBERT
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Mar 10, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share this review with us, Robert. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2020

I APPRECIATE YOUR FAST RELIABLE SERVICES......FOR WHICH I THANK YOU!!....I’M A VERY BUSY WOMAN.....AND YOUR WALK-IN-SERVICE AND ATTENDANTS ARE GREAT!!!.... More

by Angie
Recommend Dealer
Yes
Employees Worked With
Mike Cagey, Gerald Waters, Cassandra Meier
Mar 10, 2020 -

Mark Christopher Auto Center responded

Angie, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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