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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,357 Reviews

6,357 Reviews of Mark Christopher Auto Center - Service Center

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May 01, 2020

Good customer service and quick service and all employees wore masks social distance was a plus signs of covid 19 info good overall service keep it up More

by moisesvillanueva909
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
May 04, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2020

Always love coming here to get my services done. Was very explanatory on why my vehicle needed certain work done and was very clear on all the details. More

by Carlos Reyes
Recommend Dealer
Yes
Employees Worked With
Jackie
May 04, 2020 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 01, 2020

I was a little disappointed with this service, in previous service dates my vehicle was always returned washed, the front was covered in dirty hand prints and not washed. More

by STEVE.TORREY
Recommend Dealer
Yes
Employees Worked With
Dario Gomez was very professional..
May 06, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. We would like to discuss this with you further if you could please contact us at your earliest convenience. Best regards, McKenney Chevrolet Family

May 01, 2020

I had a good experience and a good deal. I love my car. Everyone was nice, courtesy, and helpful. Followed up when needed. Thank you More

by DEEMICHELLE90
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters, Frank Villalobos, Gil Gonzalez, Rodney Reid, Matt Torres
May 04, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 01, 2020

Wonderful people, very helpful and thorough. May God bestow His blessings upon these that work hard and work honestly. Great service and kind customer treatment. Will always return and makes me apprecia More

by neonpoptart
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Cassandra Meier, Rodney Reid, Matt Torres, DAS Admin
May 04, 2020 -

Mark Christopher Auto Center responded

We appreciate the kind words. We look forward to seeing you again in the future! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2020

bad customer service, no communication what so ever. waited 4 hrs for a simple oil change and tire rotation. considering not returning again due to wait time for simple service despite going early in th More

by dny714
Recommend Dealer
No
Employees Worked With
jackie klosky
May 08, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing the details of your experience with us. At Mark Christopher Auto Center we pride ourselves on providing top-notch service, and you are no exception. Please contact me directly at your earliest convenience so we can work on a solution together. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2020

Pleasant, kind, courteous, and knowledgeable. Fast service without a lock of hiccups. Say what they mean, and mean what they say. Great job. Thanks again. More

by CR8WRITE
Recommend Dealer
Yes
Employees Worked With
Matt Torres
May 04, 2020 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2020

Very helpful and professional. . Mr Nobu Thank you. I’m Very helpful and professional. . Mr Nobu Thank you. I’m glade, definitely go back for my scalade next service and I will recommend friends too. More

by chataortiz61
Recommend Dealer
Yes
Employees Worked With
Mr Nobu.
May 04, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 30, 2020

SERVICE MY SERVICE ( AVO ) REP , WAS VERY GOOD. CALL ME TO LET ME KNOW , HOW MY CAR WAS COMING ALONG. . Got me in and out .Thanks again More

by mcfaddenontario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AVO
Apr 30, 2020 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 30, 2020

Great customer service . They serviced my vehicle in a timely manner. The service representative Juan was great. They resolved all my issues without any problems. More

by dgibs32
Recommend Dealer
Yes
Employees Worked With
Juan/ Service rep
May 04, 2020 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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