Mark Christopher Auto Center - Service Center
Ontario, CA
6,247 Reviews of Mark Christopher Auto Center - Service Center
Recently I took my GMC truck for a recall for the hydraulic brake assist, my service consultant Robert khoury did an awsome job on fixing the problem and i feel safe to drive my truck. Thanks Robert hydraulic brake assist, my service consultant Robert khoury did an awsome job on fixing the problem and i feel safe to drive my truck. Thanks Robert Khoury. More
Kat was superb!! She greeted me well as I called and made arrangements for my service appt. AsI arrived to the dealership, I was greeted with a great smile. She answered all my concerns and kept me infor arrangements for my service appt. AsI arrived to the dealership, I was greeted with a great smile. She answered all my concerns and kept me informed through out the processes until I picked up my vehicle. More
Alway under staff and have to wait extra days to get service. Also in the part department the people in the back counter don’t seem to want to help you. Facial expression is like you are bothering service. Also in the part department the people in the back counter don’t seem to want to help you. Facial expression is like you are bothering them. More
Overall ok experience. Please be a little more transparent with prices of total service. Robert was helpful but needed to explain the total cost before I showed up not as I am paying. transparent with prices of total service. Robert was helpful but needed to explain the total cost before I showed up not as I am paying. More
Dario provided both friendly and professional service in making sure that our CADILLAC was well taken care during its oil change. + Thanks for the car wash! making sure that our CADILLAC was well taken care during its oil change. + Thanks for the car wash! More
Sandra was a wonderful person to deal with , she was very knowledgeable in here line of work. Alone with a great personality , professional , good job. knowledgeable in here line of work. Alone with a great personality , professional , good job. More
2019 truck isn’t a year old yet& already 3 recalls. This last instance was abs failure system, took my vehicle in the afternoon before had to call to find out the status of my truck at about 2 PM the follow last instance was abs failure system, took my vehicle in the afternoon before had to call to find out the status of my truck at about 2 PM the following day. since I had no calls. Called service, they said oh yes your truck is ready. As I spent my whole day waiting around. Got there and they hadn’t given my truck a complimentary wash as discussed. Aside from all that. Avo was very professional and Provided a thorough explanation of the issues going on with the truck More