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Mark Christopher Auto Center - Service Center

Ontario, CA

4.2
6,196 Reviews

6,196 Reviews of Mark Christopher Auto Center - Service Center

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January 18, 2020

The employees here are always helpful. The only issue is the wait time regarding the type of service I had done... tire rotation. Thank you. More

by cruzng1492
Recommend Dealer
Yes
Employees Worked With
I forgot the young lady"s name but she was great.
Jan 30, 2020 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 18, 2020

Mark Christopher Cadillac continues to deliver five star platinum service. Scheduling my CT6 routine maintenance was effortless and the staff were accommodating to my schedule. I always feel like a VIP when More

by ELVISCH
Recommend Dealer
Yes
Employees Worked With
Rigoberto Garcia
Jan 30, 2020 -

Mark Christopher Auto Center responded

We appreciate the kind words. We look forward to seeing you again in the future! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 18, 2020

Great service, Ray took care of everything all I had to do was wait, THANKS RAY!! I’ll be sure to ask for him next time!! More

by ELDENCARPIO81
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 30, 2020 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 18, 2020

On time as expected job well done I Purchased my truck at this dealership and I’ve been taking it for service ever cents and will continue to do so More

by roncaron
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 18, 2020

So I came in for an oil change and with concerns with the front suspension , the apple play, the passenger seat squeaking and my car was making a weird noise. All they did was the oil change and tried to up More

by Lexie_smeds
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Reid, Matt Torres
Jan 30, 2020 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 18, 2020

Sandra was such a helpful service writer. The moment I arrived she went above and beyond to ensure that my visit was as smooth as possible. 10/10 More

by tjs437
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Stevens, Matt Torres
Jan 30, 2020 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2020

Mark Christopher Chevrolet is the one place my truck has been serviced, Jackie and the staff always do a great job. I plan on making my next purchase from there,great dealership! Thanks! More

by muzklvr65
Recommend Dealer
Yes
Employees Worked With
Jackie Kloski
Jan 20, 2020 -

Mark Christopher Auto Center responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Jackie, and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2020

Jackie Klosky was very helpful and courteous. My car does still have the whistling noise problem, but she was so kind to continue hearing from me. More

by Mpou
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Jan 20, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Jackie was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2020

Employees very nice. Coffee good.. no donuts,Lol service dept right on time.one question no free tire rotation on tires with oil change????? Thank you More

by st.newkirk1955
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 20, 2020 -

Mark Christopher Auto Center responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2020

Worked with Juan during my visit to service he was very helpful was able to redeem my mygmc rewards points for voucherthe wait wasnt too bad and everything was done correctly thanks again! More

by BLEAKCA
Recommend Dealer
Yes
Employees Worked With
Juan fletes
Jan 30, 2020 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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