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Mark Christopher Auto Center - Service Center
Ontario, CA
6,357 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,358 Reviews of Mark Christopher Auto Center - Service Center
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January 16, 2020
We bought a new Blazer and it only had one key. The dealer called me when the key fob came in. My wife made an appointment for 9:00 am. I got there at 9 and I was told 2 hours?? After I made an appoin dealer called me when the key fob came in. My wife made an appointment for 9:00 am. I got there at 9 and I was told 2 hours?? After I made an appointment and a key needed to be programmed? 3 hours later I was leaving?? WAY TOO LONG !! I should have been taken first and done since it was the dealers fault I didn’t have a second key. The service writer was nice but I didn’t understand why it took so long More
by IRISHSMO
Verified CustomerEmployees Worked With
Kat
January 16, 2020
Very frustrating. Will no longer use Mark Christopher to have any type of service provided. It’s bad enough to have a brand new vehicle malfunction and not perform as intended but to have the dealer compou have any type of service provided. It’s bad enough to have a brand new vehicle malfunction and not perform as intended but to have the dealer compound the problem really pissed me off. More
by MSNAGEL
January 15, 2020
They took care of me really well and informed with everything I needed to know. They never disappoint and that’s why I keep coming back them everything I needed to know. They never disappoint and that’s why I keep coming back them More
by KIDMAURI101
Employees Worked With
Other Employees :
Nevin Cordero, Mike Cagey, Gerald Waters, Frank Villalobos, Cassandra Meier, Rodney Reid, Matt Torres
January 15, 2020
Very good service , the person who met me was very knowledgeable and helpful and friendly as well. I would definitely recommend your dealership for friends. knowledgeable and helpful and friendly as well. I would definitely recommend your dealership for friends. More
by K.WAGEY
Employees Worked With
Rodney Reid
January 15, 2020
Great service, easy to talk to technicians, I am returning for more service when needed. Avo is great to talk to and get what is needed for service. returning for more service when needed. Avo is great to talk to and get what is needed for service. More
by JAY
Employees Worked With
Avo
January 15, 2020
I was extremely pleased with the service I received. My service representative (Eric) was very attentive, efficient and friendly. I will definitely return for all of my vehicles needs. service representative (Eric) was very attentive, efficient and friendly. I will definitely return for all of my vehicles needs. More
by Usrgarcia
Employees Worked With
Eric
January 15, 2020
Fast service. Nice waiting area. I had no appointment but got in and out pretty quick. Even got a car wash. Also got general check up on the car. Thanks! got in and out pretty quick. Even got a car wash. Also got general check up on the car. Thanks! More
by DESLDONNA
Employees Worked With
Sandra in service
January 14, 2020
Ray Peters and the team always takes care of the volt! There was an issue with the vehicle but was resolved promptly. Will go back for future services There was an issue with the vehicle but was resolved promptly. Will go back for future services More
by mg_two
Employees Worked With
Ray
January 14, 2020
Excellent Service, Reliable and efficient Because of the professionalism and outstanding customer service in the service department, this is the second vehicle we have leased through Mark Chri Because of the professionalism and outstanding customer service in the service department, this is the second vehicle we have leased through Mark Christopher Auto Center. The dealership is 36 miles, one way for us, but we take the drive because we feel so well taken care of there. Lease is up in 14 months and we’ll be back for another car! More
by Eduardo
