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Mark Christopher Auto Center - Service Center
Ontario, CA
6,290 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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6,290 Reviews of Mark Christopher Auto Center - Service Center
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January 02, 2020
Fast. Organized. They were organized. Helped me right away. Service done in an hour. Estimated time of service was two hours. Everyone was friendly. Took me in right a They were organized. Helped me right away. Service done in an hour. Estimated time of service was two hours. Everyone was friendly. Took me in right away. More
by p.aleman22
Verified CustomerEmployees Worked With
Juan Fletes
January 02, 2020
5 stars Overall very good and quick service at this location. Kat was a huge help explaining to us how to use GM Rewards. Very satisfied with everything. Overall very good and quick service at this location. Kat was a huge help explaining to us how to use GM Rewards. Very satisfied with everything. More
by CKKS88
Employees Worked With
Katherine (service)
January 02, 2020
They should receive 0 stars! Horrible, horrible customer service. I dropped off my car on Friday at 9am, they called at 5:30pm to say they needed to keep the car till Monday. On M Horrible, horrible customer service. I dropped off my car on Friday at 9am, they called at 5:30pm to say they needed to keep the car till Monday. On Monday they called at 4pm to say they hadn’t solved my issues. More
by ella_cali18
Employees Worked With
Erik Silva
January 02, 2020
Miss diagnosis first time they failed to diagnose the first time.. jump to conclusions before Thoroughly checking all possibilities. They fix the Symptom rather the problem th they failed to diagnose the first time.. jump to conclusions before Thoroughly checking all possibilities. They fix the Symptom rather the problem the first time. I should got a discount. More
by Ontarioman53m
Employees Worked With
Don’t see name
January 01, 2020
#1 for a reason. I’m a big believer in you pay for what you get. Let the professionals take care of your vehicle. MC Auto Center always keeps my truck running st I’m a big believer in you pay for what you get. Let the professionals take care of your vehicle. MC Auto Center always keeps my truck running strong. More
by GMCPro2003
Employees Worked With
Juan F.
January 01, 2020
Quick, efficient, and courteous Knowledgeable staff, attentive, and through. I will always choose MCAC. I bought my car there, and I will continue to have my vehicle serviced there. Knowledgeable staff, attentive, and through. I will always choose MCAC. I bought my car there, and I will continue to have my vehicle serviced there. More
by NATHAN.JEFFREYJOHNSON
Employees Worked With
Juan Fuentes
December 31, 2019
Very friendly Jackie was very nice and jaime is a great tech answered all my questions and the cashier was sweet all smiles and the parts department very nice clean Jackie was very nice and jaime is a great tech answered all my questions and the cashier was sweet all smiles and the parts department very nice clean waiting room More
by BSLITTLEEBOY
December 31, 2019
Good service Great service, friendly nice shuttle. They did wash my vehicle afterwards, but missed the grease all over the front of the vehicle from the repair wor Great service, friendly nice shuttle. They did wash my vehicle afterwards, but missed the grease all over the front of the vehicle from the repair work. Reached out to service representative regarding this and they did offer for me to bring the vehicle back in to clean but frankly isn’t worth the time to do so. More
by pablowablo
Employees Worked With
None
December 30, 2019
Bad Overall Car was promised 12/23. I called at night and was told it was not ready, did not receive a call till 12/27. I never hesitated with pricing even though Car was promised 12/23. I called at night and was told it was not ready, did not receive a call till 12/27. I never hesitated with pricing even though I had called and was told it would be 1hr for diagnosis, turned into 3 hours. I was told there was a campaign on my Vehicle, it did not get performed. My vehicle was there for 2 weeks, I can tell you it needed an oil change, Front brakes and a new serpentine belt. I guarantee you that if these services were offered, I would have asked for you to take care of them. When I picked up my vehicle, I asked for my old part to be returned. I did not get it back. I drove my vehicle for a day and the check engine light came on. More
by Gfer11
Employees Worked With
Jackie
December 30, 2019
Great service Was able to get my oil changed and found out our filters had to be changed. The car runs great now no more musty smell in the car. Was able to get my oil changed and found out our filters had to be changed. The car runs great now no more musty smell in the car. More
by YOLLY2010
Employees Worked With
Norman Edward's great help
