Mark Christopher Auto Center - Service Center
Ontario, CA
6,250 Reviews of Mark Christopher Auto Center - Service Center
My experience Dave Miller is Awesome... From being to the end Dave makes me feel as if I am the only customer in the world. Mrs Adams Dave Miller is Awesome... From being to the end Dave makes me feel as if I am the only customer in the world. Mrs Adams More
Fast and easy I love Mark Christopher they make buying and servicing a car so easy. Dropped off my car around 7:30 am for an oil change and recall. It was before 1. I love Mark Christopher they make buying and servicing a car so easy. Dropped off my car around 7:30 am for an oil change and recall. It was before 1. Staff was very friendly and informative. Huge thank you to Bill! More
Daniel Threadgill Bought a brand new Cadillac. During purchase dealership dented and scratched my bumper. Had to drive back out 3 days later to drop off for repair. Fir Bought a brand new Cadillac. During purchase dealership dented and scratched my bumper. Had to drive back out 3 days later to drop off for repair. First, they gave me a Toyota Corolla that smelled like a chain smoker drove it. I refused the car and then I got a Nissan Maxima. Having spent over an hour trying to drop off my new Cadillac for an issue I did not cause I left and returned to work. I was so upset I called and commented on how a new 2019 Cadillac owner would be given a maxima in return ? I was informed that no one reserved one for me and if I would like one I could drive back out. So I drove out again and switched out cars. Car repair was completed a week and a half later. When I went to pick up my car my rep was out to lunch and I was told it was my responsibility to drive the car over to another building for return and carry my belongings back. No bag or assistance offered. When I returned to my car I was handed the key and the worker walked away. I checked the damaged area and it seemed ok. Loading my belongings and in a rush to return to work I didn’t pay attention ....but to my surprise when I got on fwy my gas tank was on red and empty. I did not even have gas to return to work. On top of that there were a large sum of miles added to my car during service. Overall, after 3 trips and numerous phone calls I was fed up with my experience. I would not recommend this service dept. very polite but seem totally unorganized and lost More
Best Quality Service! Mark Christopher Auto deserves the highest ratings thanks to the best quality of work that is always done and the kindness of your staff. There are no Mark Christopher Auto deserves the highest ratings thanks to the best quality of work that is always done and the kindness of your staff. There are not enough words to describe the greatness that is always there. Thank you Mark Christopher for all of your Great Work and Customer Service! More
Amazing Service Great customer service, the service department is always doing an amazing job. Hassle free, and car is returned at the promised time. My Preferred dea Great customer service, the service department is always doing an amazing job. Hassle free, and car is returned at the promised time. My Preferred dealership. More
Service department is always polite and helpful I’ve worked with David - Nabu - and Dario and every one of them have always been very helpful and answer all questions and give call back promptly. I I’ve worked with David - Nabu - and Dario and every one of them have always been very helpful and answer all questions and give call back promptly. I hAve been going here for service since 2011 when I got my first Cadillac and the great service is one of the main reasons I bought my new Cadillac. Great service department More
Perfect Service rep was very helpful and called me to keep me updated on the services being done to my truck very satisfied with the service Service rep was very helpful and called me to keep me updated on the services being done to my truck very satisfied with the service More
Good service overall Employees are always pleasant. My advisor provided good customer service. The cashier is friendly and helpful. The wait for weekend services is a litt Employees are always pleasant. My advisor provided good customer service. The cashier is friendly and helpful. The wait for weekend services is a little long since they no longer offer weekend appointments. More
excellent service Juan Fletes was very helpful and informative, he always made sure to call me to keep me up to date on all steps of the service I was having on my Silv Juan Fletes was very helpful and informative, he always made sure to call me to keep me up to date on all steps of the service I was having on my Silverado. The service and car rental procedure was seamless. Rudy helped me with the rental procedure and was very professional and helpful with questions I had. More
Great Experience Nobu, my service advisor has always been efficient in communicating with me and letting me know if there where any other issues concerning the service Nobu, my service advisor has always been efficient in communicating with me and letting me know if there where any other issues concerning the service needed on my vehicles. Excellent service More