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Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,256 Reviews

6,256 Reviews of Mark Christopher Auto Center - Service Center

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December 29, 2023

Always friendly and professional. Ready to help with any questions and help to understand operation of my car. More

by ROBROSE267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, Rob. Your words mean so much to us and they remind us of why we do what we do. I am so thankful for your continued business! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2023

Best service ever we only use Mark Christopher Service the communication is amazing and the staff is amazing More

by eastvale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mark Christopher Auto Center responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Mark Christopher Auto Center. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 28, 2023

Fast kind and friendly. Had my car done in a timely matter. Will definitely be back More

by ajackson8082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 24, 2023

I can’t say enough about Julie at the intake desk. Thank you Julie for making sure my truck had been received. Julie you are the best More

by ricorange
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie from maintenance
Dec 27, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your kind feedback about Julie. Each employee is a valued member of the Mark Christopher Auto Center team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 23, 2023

Fabulous employees, they care about the customers and treat everyone with respect, I am very happy with service here. More

by ANNAWALDRON19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Mark Christopher Auto Center responded

I'm grateful for your kind words, Anna! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 23, 2023

Very good nice job and great work on your presentation nice people greet work and everything More

by cochoa618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Mark Christopher Auto Center responded

Thank you for your kind words. We feel our service department is what makes Mark Christopher Auto Center special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 23, 2023

I was very disappointed when I arrived. I had an appointment for 9 AM. However, I was told the appointments really don’t matter. There were several people already there waiting for their ca More

by SMTSBCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Dec 26, 2023 -

Mark Christopher Auto Center responded

Thank you for your honest feedback about your recent experience with us. I understand your concerns and would like to learn more about your experience. Please give me a call if you would like to further discuss your visit so we can continue moving forward in a positive direction. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 21, 2023

Amazing & professional service dealership. My experience was 100% better than Monrovia which is where I purchased my vehicle More

by contact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 19, 2023

We only come to Mark Christopher for service. The reason we come here is because for years Nobu has been the absolute best . We also met the Mechanic Brett Duffy who was so professional and k More

by MDSDOLL2@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Duffy and Nobu both in Service
Dec 20, 2023 -

Mark Christopher Auto Center responded

Tthank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 18, 2023

Nice dealership for all your service and repair needs friendly service department great hours and vehicle was repaired in a timely manner More

by jamesmarotta21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team, James! I love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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