Back

Mark Christopher Auto Center - Service Center

Ontario, CA

4.3
6,254 Reviews

6,254 Reviews of Mark Christopher Auto Center - Service Center

Sort by
November 05, 2023

Service was great like always Julie always takes care of me. Thank you Julie for the awesome service. More

by ralphhjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Nov 07, 2023 -

Mark Christopher Auto Center responded

Ralph, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 02, 2023

They finish the job when they promised and check everything my car need to check for me to find out the things that were wrong with my vehicle More

by LIZMAGANA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback, Liz! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 02, 2023

Jeff Rizzi and Julie did a great job in getting my truck back to me in a very quick time and I am pleased with daily follow up ,I highly recommend Mark Christopher for all auto motive needs More

by JMKDOORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Mark Christopher Auto Center responded

I cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendations! It was a pleasure to assist you and please let me know when we can do so again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 30, 2023

Nice people, great personalities and communication. This is my number 1 choice to service my vehicle More

by DJANAYA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 30, 2023

Mark christopher dealership has very good costumer service and know how to take care of their customers and have Lots of Patience!I would totally recommend this dealership to family and friends ! And More

by DAVIDALBA1971
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Mark Christopher Auto Center responded

I really appreciate the kind recommendation, David. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 29, 2023

Bad service over priced I would not buy for them anymore Do you want to sell your more than you need? More

by omar26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Mark Christopher Auto Center responded

Omar, I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together to resolve this. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 29, 2023

Mark Christopher chevy and Cadillac service departments each recently serviced each of my cars. one for routine 50k mile maintenance and one for extending life on 250k mile tahoe. Overall the outcomes wer More

by BRIMSTN24
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 28, 2023

Provided no service to vehicle. Unable to provide service on abs sensor for a 2017 gmc Sierra More

by SHAUNPMCINNIS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 31, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us, Shaun. I’d like to discuss this situation with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 28, 2023

I had an appointment at 8:30am and did not get my car back until 4pm and no one called me I had to call to check on the status of my car More

by ashley_salazar6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Mark Christopher Auto Center responded

Thanks for your review, Ashley. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I appreciate you providing us with this feedback so that we can improve our services going forward. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 28, 2023

Quick, thorough, polite, curtious,. I appreciate the calls to update me on progress of my vehicle. More

by guisewite4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The original person that helped me was Leslie. She was completely thorough and very polite. Leslie was the one who called me with all the updates. I don't know who Jeff rizzi is.
Oct 31, 2023 -

Mark Christopher Auto Center responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
77
...