Mark Kia

Horrible from the start. Came in to look at a vehicle they had already listed for sale, signed paper work 2 days later and didn’t get my vehicle until a month and a half later Came in to look at a vehicle they had already listed for sale, signed paper work 2 days later and didn’t get my vehicle until a month and a half later. The vehicle had a recall that hadn’t been done, a check engine light that hadn’t been fixed and the AC wasn’t working as well as a headlight out when I came to pick it up. Terrible customer service in every department. No one knew what work the vehicle needed and when it was going to be ready to take home. Every time I tried calling and left a voicemail, it never got returned. I hope the GM knows what kind of business he is running because his associates working are super impolite and would rather be on their phones than helping paying customers. More

Awsome A+++ service Robert and jorman were very helpful in fulling my need in getting new car. They took the time to understand my situation and did everything it took t Robert and jorman were very helpful in fulling my need in getting new car. They took the time to understand my situation and did everything it took to get the sale done. My wife and kids are very happy with the new car. Thank you Mark Kia for all you have done. As a veteran to have such a great crew of people give such high level of respect. My experience with them was stellar. Anthony More

My Lexus woot woot! Very HAPPY with the professionalism of Jose Cruz and even happier he made me feel welcomed and at ease! I didn’t feel pressured with him. Very HAPPY with the professionalism of Jose Cruz and even happier he made me feel welcomed and at ease! I didn’t feel pressured with him. More

Great experience! Danny and Robert at Mark Kia Scottsdale definitely changed my opinion on car salesmen and the buying experience! They were absolutely great and my new Danny and Robert at Mark Kia Scottsdale definitely changed my opinion on car salesmen and the buying experience! They were absolutely great and my new car is incredible! Danny is so sweet and kind and Robert is funny and definitely does his best to make sure you’re happy leaving the dealership! This is where I will be buying my vehicles from now on! More

great experience There was no going back and forth on the price. The first price they came to us with was reasonable. Our salesman Mark Banks fixed all items on the ca There was no going back and forth on the price. The first price they came to us with was reasonable. Our salesman Mark Banks fixed all items on the car for us and had the car delivered to us. We were not hassled about buying upgrades that we didn’t want. Would definitely recommend them for a great car buying experience. More

Don't waste your time!! It was a waste of time and money! What a joke! The vehicle wasnt even there and they made us stand around for 40 mins before they told us. Turns out It was a waste of time and money! What a joke! The vehicle wasnt even there and they made us stand around for 40 mins before they told us. Turns out it was broken. We had an appointment and drove all the way from up north. While we were waiting we heard a little old lady being jerked around as well. So much for the "Mark Kia" no hassle guarantee!! Incredibly poor service!!!! More

Bought a new car They have good deals but don’t clarify enough They dealers can be rude and rush you into finalizing the deal very quickly Nice cars and good varie They have good deals but don’t clarify enough They dealers can be rude and rush you into finalizing the deal very quickly Nice cars and good variety though More

Fantastic Jose Cruz-Velazquez was fantastic. We were able to come to an agreement on the car over text and email. When we came to the dealership everything we a Jose Cruz-Velazquez was fantastic. We were able to come to an agreement on the car over text and email. When we came to the dealership everything we agreed on was honored. There was no upsale pressure from sales or finance. It took a while to get it all done, we were there almost 3 hours but win was the calmest and most pleasant experience in a dealer I’ve had in the past 10 yews. More

I was very pleased with the results and attention to detail I will be there in a few weeks and months to do my follow up. I will be there in a few weeks and months to do my follow up. More

Frank honestly changed my mind when shopping for cars. He was great with the Costco Auto program and really made sure I left with a deal that worked in my honestly changed my mind when shopping for cars. He was great with the Costco Auto program and really made sure I left with a deal that worked in my budget. He is the best and would recommend him to anyone. He explained the basics of the car before I drove away. Felt like he took great care of me! More