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Mark Kia

Scottsdale, AZ

4.5
1,744 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible. Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way. Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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3333. N 89th ST

Scottsdale, AZ

85251

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Showing 1,744 reviews

June 02, 2017

AWFUL!! DO NOT BUY HERE!! The sales reps lie to you to get you to purchase their vehicles only to have them fall apart immediately. A safety check was clearly not completed on More

by ljbarton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Lemon
June 02, 2017

Great service every time I am not always able to schedule an appointment so most if the time I am a drive in. Chris always takes me in and gives accurate wait times. They alwa More

by Gerald Bickers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stephensen
Jun 09, 2017 -

Mark Kia responded

Thank you so much for writing this review! We are so happy that Chris is able to take such great care of you.

June 02, 2017

Always a great experience Three vehicles purchased from Mark Kia and all were pleasant experiences. Their service dept is equally as enjoyable to work with. To sum up my review More

by deedeeiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Stephensen
Jun 09, 2017 -

Mark Kia responded

Wow, we are so lucky to have such a loyal customer! Thank you for this awesome review!

June 02, 2017

Kia soul I have always had poor experience with car dealerships in the past until I started going to mark kia where I purchased a kia soul, now my whole family More

by Cherie Stephensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Spencer, Chris Stephensen
Jun 09, 2017 -

Mark Kia responded

Cherie, thank you for this awesome review! We are so lucky to have you and your family as customers.

June 02, 2017

Short and quick Came in to trade in and purchase a new vehicle. Process was very quick and straightforward. The price was a little higher than expected but I'm happy More

by Thecody90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorman Gomez
Jun 09, 2017 -

Mark Kia responded

Thank you for the review!

June 02, 2017

Best dealship ever. Including the service dept I have been a customer for a longtime The sales Is awesome esp The GM The Kia service rocks too. Esp Chris He is Always Professional, extremely More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Belsanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Spencer, Harry Granger, Chris Stephensen
Jun 09, 2017 -

Mark Kia responded

Deb, we are so lucky to have a wonderful customer such as yourself!

June 02, 2017

Good time Everyone at mark kia is so friendly and nice. From buying to services i always feel taken care of! I will refer friends and family to use mark kia for More

by Bennette720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Belsanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Spencer, Chris Stephensen
Jun 09, 2017 -

Mark Kia responded

Thank you for this awesome review! We are so lucky to have you as our customer!

June 01, 2017

Great Buying Experience Well No One enjoys shopping for a new car or the impending battle over the pricing... My wife and I just did it! No, not a battle or a long drawn out More

by Ed & Rose C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Stonestreet in Sales
Jun 09, 2017 -

Mark Kia responded

Congratulations on your new car!

May 31, 2017

Pleasant experience Incredibly great experience at Mark Kia! Special thanks to the general manager, Josh Spencer who is changing the car business with no negotiating and More

by Cmhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Meyerhoff, Joshua Spencer
May 31, 2017 -

Mark Kia responded

Thank you for your kind words! I am so happy to hear that we were able to take such great care of you and that our new changes are being well received! Congratulations on the new car!

May 25, 2017

First electric car First off after buying the vehicle I realized the vehicle was falsely advertised on the website. The vehicle was was a base model instead of a higher More

by Endgame
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin
May 25, 2017 -

Mark Kia responded

Thank you for your review. I am concerned as this is not common practice for us. I would love to go over the situation with you, as I know we can rectify this for you. Please feel free to reach out to me at your earliest convenience. Regards, Jess Acorn CRM, jess.acorn@markkia.com 480-425-5321

May 25, 2017 -

Endgame responded

If you do some research from the other reviews. You will see that my experience isn't the first time at Mark Kia.

May 26, 2017 -

Mark Kia responded

Is there anyway I can get into contact with you to make this right? Please let me know, Jessica Acorn, CRM, jess.acorn@markkia.com 480-425-5321 .

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