Mark Kia

I slipped and fell into a new car. Shane the Cowboy was there waiting for me when I pulled in. From the moment I rolled my window down to him sticking my temp plate on the back window, Shane the Cowboy was there waiting for me when I pulled in. From the moment I rolled my window down to him sticking my temp plate on the back window, I had an outstanding experience. This guy knows what he's doing and does it well! I didn't come to buy a car. I came to avoid spending money at the mall, actually. I had intentions on making my new car move in a few months but Shane took the time to get to know me, my needs, my likes and dislikes, everything - and then helped me to find the perfect fit for all of the above. I ended up in an SUV that I had never previously looked at in my year or so of research and, turns out, I'm in love! With the SUV, not the cowboy. lol If you need someone that will take the time to get to know your needs and make you feel comfortable, Shane the Cowboy is your guy. Go see him! Outside of that, the energy and vibes this place has are so positive and welcoming. Polite, inviting, professional. I ran out of stars at 5, but would love to give more to everyone on the MARK KIA team. More

I just wanted to take a moment to let you know how much I appreciated Jose's follow up and resolution of the what began as a very frustrating situation with the lug nuts, and subsequently the rim, of my Paci appreciated Jose's follow up and resolution of the what began as a very frustrating situation with the lug nuts, and subsequently the rim, of my Pacifica. It's because of Jose's attentiveness that I have a good perception of the service department after the whole ordeal. Whenever I left a voicemail, Jose followed up within the day. When the repair was going to take significantly longer than expected, Jose came with a loaner car key in his hand so that I wouldn't even have to ask. While there was an additional delay with a used/mismatched rim, it was ultimately corrected without pushback. The only negative experience during this time was with a different service adviser that tried to "help" when I needed to address the rim mismatch. He proceeded to argue with me on what rim was replaced when he ultimately knew nothing about the whole situation. I wish I'd gotten his name, as I'd never schedule with him. Mark Kia needs more "Jose"s in the service department (and less of the other guy). Thanks again to Jose for all your help resolving my issues. More

I was treated very well by the staff at Mark Kia. Tha prosses was made very easy. prosses was made very easy. More

In my personal opinion, this dealership is one of the best in the valley! Family owned dealer. They are honest and do what they can to help you out! I have had a lot of bad situations with dealerships in best in the valley! Family owned dealer. They are honest and do what they can to help you out! I have had a lot of bad situations with dealerships in the past, but these guys are awesome. If your looking for a good salesman I would highly recommend Robert Lemon, he’s not your typical annoying salesman. He actually listens to your concerns, likes/dislikes and goes above and beyond to help you out. I was very impressed with how our situation was handled. WOULD RECOMMEND HIM TO ANYONE! More

I have been going there a long time they are excellent in everything that they do, everything that they do, More

I had a wonderful experience purchasing a srt. The process was stress free and was very straight forward. process was stress free and was very straight forward. More

Efficient, Alex and Juan were respectful of my time and needs. Had Alex not contacted I would probably not have thought to trade my car in. needs. Had Alex not contacted I would probably not have thought to trade my car in. More

The staff was professional. We were impressed by both the sales representatives as well as your finance manager. sales representatives as well as your finance manager. More

Looking to purchase a car? Mark Kia n Scottsdale is the best! My husband and I purchased a 2022 Kia Soul LX this past Saturday. From start to finish the process was fabulous. Josh Lee, our sales consult best! My husband and I purchased a 2022 Kia Soul LX this past Saturday. From start to finish the process was fabulous. Josh Lee, our sales consultant, took care of everything from walking onto the lot through the entire purchase. Josh introduced us to Juan Rodriguez, the Assistant Finance Director who made the finance paperwork easy & understandable. Thank you to everyone at Mark Kia for making car buying easy & fun. More

Demarco Martinez was really great I let him know what vehicle I want the payment I needed he listen and Demarco delivered with the help of Lucas and Jacob I got the monthly payment I needed. Great team T vehicle I want the payment I needed he listen and Demarco delivered with the help of Lucas and Jacob I got the monthly payment I needed. Great team Thank you!!! More