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Mark Miller Subaru Midtown
Salt Lake City, UT
1,205 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,205 reviews
May 31, 2018
Quick, no pressure car purchase. Mark, Doug and Steve were great. Changed my opinion of what a car buying experience is. Easy, quick, no pressure! Car was great too but will see how i Mark, Doug and Steve were great. Changed my opinion of what a car buying experience is. Easy, quick, no pressure! Car was great too but will see how it lasts it has only been 24 hrs. More
by dealerrater0718
Helpful May 31, 2018
Easiest car-buying experience Alex made the car-buying experience extremely pleasant (I was hoping for “not awful”). I walked in not expecting to want a Subaru and came out wonderi Alex made the car-buying experience extremely pleasant (I was hoping for “not awful”). I walked in not expecting to want a Subaru and came out wondering how I could ever doubt. He was friendly, kind and knowledgeable and at no point during the process did I ever even feel pressured to buy a car. I didn’t purchase right away and not once did a manger come out and try to bully me into buying that day (looking at you Hyundai and Toyota). He was easy to reach and responsive to messages. He knew his product and answered all my questions in a timely manner and he was just plain pleasant to work with. He deserves a big, fat raise and I am very pleased with my beautiful new car. More
by bronish
Employees Worked With
May 30, 2018
It was fine. I really appreciated the prompt and good service this morning. The wash and cleaning of cars interior was appreciated. . I have all the service my c I really appreciated the prompt and good service this morning. The wash and cleaning of cars interior was appreciated. . I have all the service my car done at this site and have always been satisfied. More
by Larry
Employees Worked With
Kenny Lee
May 28, 2018
Service appointment The server center was fast. I was barely able to finish my free cup of coffee before they were done. The staff were friendly and explained what servic The server center was fast. I was barely able to finish my free cup of coffee before they were done. The staff were friendly and explained what services were provided. More
by Dstrevay
Employees Worked With
Seth Krinke
May 27, 2018
Outback Service You crew did what you could do based on OUR time constraints. Will get the Outback back in to finish when our schedule clears up Been great so far. You crew did what you could do based on OUR time constraints. Will get the Outback back in to finish when our schedule clears up Been great so far. More
by Mikey
Employees Worked With
May 27, 2018
Great Customer Service Great customer service and attention to detail. I have had the opportunity to work with Calvin at the servicing department a few times now, he has bee Great customer service and attention to detail. I have had the opportunity to work with Calvin at the servicing department a few times now, he has been great to work with. I am glad I picked Mark Miller Subaru Midtown over the other Subaru dealerships in town. More
by Vitto
Employees Worked With
Calvin HO, Kathy Ott, Victor Bostrom
May 23, 2018
Fantastic Service! I took my 2009 Subaru Forester to Mark Miller Subaru Midtown for an issue with the drivetrain/transmission. I did not even purchase this car from thei I took my 2009 Subaru Forester to Mark Miller Subaru Midtown for an issue with the drivetrain/transmission. I did not even purchase this car from their dealership, but they provided me with fantastic service! Their customer service is exceptional, and they kept me informed throughout the entire process. More
by asyle
Employees Worked With
Alex Cosma, Juan Romero, Cory V.
May 21, 2018
Ten star review Five star customer service is something you don’t come across by very often, especially with dealerships. However, that five star customer service com Five star customer service is something you don’t come across by very often, especially with dealerships. However, that five star customer service comes naturally at Mark Miller Subaru. Working with Samantha was a delight. She was very transparent since the beginning and had a long extend of knowledge about the products she was presenting. Her professionalism and customer service was phenomenal, at no point did I feel pressured nor lost during my visit. If I could give out more stars I would! Samantha, thank you for all the help and advice! I love my purchase! -New loyal customer More
by Subaru_guy
May 18, 2018
EXCELLENT CUSTOMER SERVICE I came in for a low pressure reading without an appointment. I was helped right away and the time to fix it was right on track. The best part of the I came in for a low pressure reading without an appointment. I was helped right away and the time to fix it was right on track. The best part of the experience was the "no charge." I couldn't be happier with the customer service I received. More
by Pleased Customer
Employees Worked With
Shane Killpack
May 15, 2018
Car replacement I stopped in because I purchased my last car from mark miller Subaru so I figured I would give them first crack. From the moment I walked in they were I stopped in because I purchased my last car from mark miller Subaru so I figured I would give them first crack. From the moment I walked in they were friendly and most importantly welcoming. Needless to say I did not have to look else where and left with a new used vehicle. More
by barefoot
