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Mark Miller Subaru Midtown

Salt Lake City, UT

3.9
1,206 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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3535 South State Street

Salt Lake City, UT

84115

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Showing 1,206 reviews

March 09, 2018

Amazing One of my best car buying experiences. Doug made this very easy and also a good time. Didn’t feel like I was buying a car at. He wasn’t pushy at all More

by Pockets94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Phizacklea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Jensen.
Mar 10, 2018 -

Mark Miller Subaru Midtown responded

We're happy you found our staff to be so supportive during your experience here at Mark Miller Subaru. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thanks, Have a fantastic day!

March 09, 2018

Delightful and Gratifying The process of finding the exact car I wanted was pleasant and satisfying. When I had any questions throughout my search the responses were quick and More

by teresam88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2018 -

Mark Miller Subaru Midtown responded

Congratulations on your new Car! W e're happy you found our staff to be so supportive during your experience here at Mark Miller Subaru. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 08, 2018

Oil leak after oil change Oil has been leaking since I had my oil change, I brought the car in and was told it was a bad gasket around a bolt in the oil pan. The bolt was repl More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 09, 2018 -

Mark Miller Subaru Midtown responded

Dean, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Miller Subaru! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a fantastic day!

March 07, 2018

60K service on Subaru Outback 2014 Made my appointment online and Mr. Romero signed me in at 10 AM. He told me the service would take approximately two hours. I waited and worked in t More

by Telesol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romero
Mar 09, 2018 -

Mark Miller Subaru Midtown responded

Thank you so much for your positive comments about Mark Miller Subaru! We're so glad to hear that everything was done in a timely manner! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2018

professional, friendly, polite, clean car was poorly vacuumed, interior and exterior windows dirty. dog slobber still on one window. Nice to get a car wash. I like going in. More

by howesmary
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
never met an employee
Mar 09, 2018 -

Mark Miller Subaru Midtown responded

Thank you for taking the time to let us know how we did. We know we always have room to improve, so we will certainly use this feedback to our advantage to improve for you and our other clients! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2018

Great experience Came in as a first time Sabaru buyer. Mark was great for answering questions and helping through the buying process in finding a great car More

by j_p_lowery@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2018 -

Mark Miller Subaru Midtown responded

Hi, we are happy to hear that Mark was able to assist you. Congratulations on your new vehicle, and we hope to be of service to you again! Take care!

March 06, 2018

It was good The service was completely in half of the suggested time and I got a free book! I am very satisfied with the quality of care and the services offered. More

by Josh117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Romero
Mar 07, 2018 -

Mark Miller Subaru Midtown responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Miller Subaru. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

March 04, 2018

Oil change Very friendly, knowledgeable and efficient staff. Oil change was done quickly along with tire rotation, etc. And I was impressed the dealership is "Gr More

by Jeanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure, Tony and Darren??
Mar 06, 2018 -

Mark Miller Subaru Midtown responded

Jeanie, we are so happy to read such a great review about Mark Miller Subaru! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 02, 2018

Oil change All I needed was an oil change. I was told it would be 45 minutes and it was much less time than that.Thank you More

by elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember
Mar 06, 2018 -

Mark Miller Subaru Midtown responded

Elaine, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2018

refreshing Thanks for the variable service availability times, shuttle service and quick friendly service at a competitive price, and not feeling pressured into More

by trina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure who serviced
Mar 02, 2018 -

Mark Miller Subaru Midtown responded

Trina, we're happy to hear you had such a positive service experience with our team at Mark Miller Subaru! Please let us know if there is anything else we can do for you; we are more than happy to help!

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