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Mark Miller Subaru South Towne
Sandy, UT
1,012 Reviews
Our vision is to be the best automotive operation in the industry, where we can ensure customer expectations are exceeded, where people look forward to their experience with us and where business practices are transparent and ethical. Our mission is to treat both customers and employees like family and to ensure that every transaction is filled with satisfaction, honesty, and integrity. We do our best to set ourselves apart from other automotive dealers as having a transparent and fair process in all of our business practices.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,012 reviews
March 18, 2020
I am a return customer, they are very knowledgeable staff at Mark Miller Subaru. Robert and Jason are helpful and reliable in meeting your needs. at Mark Miller Subaru. Robert and Jason are helpful and reliable in meeting your needs. More
by LGilbert
Helpful March 16, 2020
Great service but overpriced for labor charges As always, I received great service on my vehicle. That is one of the reasons I have purchased five vehicles from Mark Miller Subaru over the years. As always, I received great service on my vehicle. That is one of the reasons I have purchased five vehicles from Mark Miller Subaru over the years. I know that for service pricing, you go by a book that says how long it takes to do a procedure. My car was in the bay for approximately 1.5 hours and the labor costs were over $450.00. $245.00 labor to change four spark plugs... really? More
by dennismbullard32
Employees Worked With
Not sure of employee's name
March 07, 2020
new vehicle purchase Jason Murdock was awesome very professional, knowledgeable, and helpful with a good sense of humor. Anthony Kunz is a fantastic concierge it made the Jason Murdock was awesome very professional, knowledgeable, and helpful with a good sense of humor. Anthony Kunz is a fantastic concierge it made the new car start enjoyable and non stressful. More
by new subaru owner
March 06, 2020
recall service The employees were very courteous and knowledgeable about the recall. I took your shuttle home and when my service was finished another shuttle was s The employees were very courteous and knowledgeable about the recall. I took your shuttle home and when my service was finished another shuttle was sent to fetch me AND they washed my car. Great job people. More
by Trish
Employees Worked With
Billy Russel
March 03, 2020
Super quick service Very pleased with our service experience this morning at Mark Miller Subaru. We brought the car in at about 7:20, and were back out the door before 8 Very pleased with our service experience this morning at Mark Miller Subaru. We brought the car in at about 7:20, and were back out the door before 8 am. Barely had enough time to eat a wonderful home-cooked breakfast burrito at their lunch counter right there next to the service department. Having a chance to eat a good breakfast is a very nice bonus. Thanks! More
by Happy Subaru Owner
Employees Worked With
March 01, 2020
I had an issue with my legacy so I called and scheduled the appointment and clearly explained that I have a full wrap 100k warranty and had previously taken it to Nate wade where I had purchased it origina the appointment and clearly explained that I have a full wrap 100k warranty and had previously taken it to Nate wade where I had purchased it originally. Everything actually went great from that stantdpoint. Then when I showed up they presented me with some total BS thing to sign saying I approve being billed at $118 an hour for diagnostics if it wasn’t covered under warranty. I explained that doesn’t make any sense both from taking my car to Nate wade multiple times and never having that thrown at me, as well from working in the car business for over 15 years. They didn’t seem at all interested in trying to explain or work with me in the least so I got in my car and left. Immediately called Nate Wade and got scheduled without any issues. I’ll never go back to Mark Miller for anything under any circumstances. Total scam artists and horrible customer service. More
by Thompsondavec
Employees Worked With
Service writer lady, didn’t catch her name
February 28, 2020
Always great service at Mark Miller. They really do go above and beyond for their customers. Would highly recommend them based on their service alone. above and beyond for their customers. Would highly recommend them based on their service alone. More
by Lisawilkins 18
Employees Worked With
Billy Russel
February 26, 2020
48.000 Mile Service As in the past, a very positive experience at the service department. I had scheduled a 48K service and was advised there was also a warranty recall o As in the past, a very positive experience at the service department. I had scheduled a 48K service and was advised there was also a warranty recall on the vehicle. When I pulled into the service bay, I was immediately greeted by the Service Advisor, Sarah Harper. She was pleasant, helpful and professional. While I was waiting she kept me updated on not only the routine service but the warranty repair and the amount of time that would be required to complete the process. She was also very informative about the specifics of the warranty recall. I have now owned my Outback for 5 years and have had continuously positive interactions with the entire staff at Miller South Towne. Based on my experience I continue to refer friends who are looking to buy a new car to the dealership. More
by JKSJ
February 21, 2020
Excellent service and very professional staff, always helpful and knowledgeable. Very efficient scheduling, drop-off, communications, and high quality work. I am extremely pleased with their work. helpful and knowledgeable. Very efficient scheduling, drop-off, communications, and high quality work. I am extremely pleased with their work. More
by 2RRanch
Employees Worked With
Dory
