Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Martin Chevrolet

Crystal Lake, IL

Overview
Employees
Reviews
Vehicles
4.6
2,517 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
Contact Dealership
View Awards

5220 Northwest Hwy

Crystal Lake, IL

60014

Directions

By Type

Showing 2,517 reviews

December 05, 2021

The service team is awesome. Always polite and answer all your questions. They give u updates along the the way. Great job. Thanks. More

by djwags98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hill
Report | Print
Dec 17, 2021 -

Martin Chevrolet responded

On behalf of the Martin Chevy team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and look forward to helping you out again in the future. Take care and drive safe! - Martin Chevrolet

December 03, 2021

Thoughtful, clean, and honest. Does not appear to have a top notch electronics person on board. Yada, yada, yada! More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2021 -

Martin Chevrolet responded

Bob, Thanks for taking tin the time to post about your recent service visit to Martin Chevrolet. We appreciate your high rating. If there is anything further we can help with, please don't hesitate to reach out! - Martin Chevrolet

December 02, 2021

The service at Martin cannot be beat! Full explanation of what needed to be fixed and why. John P is ALWAYS a pleasure to work with when my car needs repair. Very knowledgable! More

by Bullit_65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Report | Print
Dec 17, 2021 -

Martin Chevrolet responded

We're glad to hear you enjoyed your visit and we're happy you found our staff to be so supportive during your experience here at Martin Chevrolet. Take care and drive safe! - Martin Chevrolet

November 27, 2021

Joel Storm was my salesman.. He was great, very attentive to my needs as a buyer and was very professional. More

by Mark Daniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Storm
Report | Print
Nov 29, 2021 -

Martin Chevrolet responded

Mark, Thank you so much for your thoughtful review about Joel! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. Thanks again! - Martin Chevrolet

November 26, 2021

Good service and people. Always there to help and work with you on sales, maintenance and repairs. More

by MENENDEZD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph
Report | Print
Nov 29, 2021 -

Martin Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs and thank you for the wonderful review. - Martin Chevrolet

November 26, 2021

Always a wonderful experience with Martin! Mike and team treat you like family and always go above and beyond. More

by R_WOZNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lakhani, Blake Hill, Brad Nichols
Report | Print
Nov 29, 2021 -

Martin Chevrolet responded

Thank you for your praise and kind comments about our team. Your wonderful feedback and rating mean a lot to us. Enjoy your new vehicle and stop by or give us a call if there is anything else we can assist you with! - Martin Chevrolet

November 26, 2021

The staff is courteous and friendly. They are knowledgeable about my vehicle and what I really need. I never feel that I am being sold something that I do not need. They let me know when my vehic More

by kdgrantham60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos and Ed
Report | Print
Nov 29, 2021 -

Martin Chevrolet responded

We appreciate your response regarding your service visit with us. Our service team pledges to provide you with the highest quality service, even beyond your oil change maintenance intervals. We will strive to provide confidence and the reassurance that your vehicle will continue to perform at the highest-level year after year. - Martin Chevrolet

November 25, 2021

Good customer service, friendly staff, quick service time and explanation of any other work needed More

by normanjcoleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Report | Print
Nov 29, 2021 -

Martin Chevrolet responded

Norman, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

November 24, 2021

Whenever I go there everyone is very grand professional. The dealership is always very clean. More

by POPCORNFIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Martin Chevrolet responded

Thank you for the compliment! We will be sure to let the team know that you appreciate their professionalism and the clean dealership! - Martin Chevrolet

November 24, 2021

The staff treated me well, explained what could be done for my problem. And when I explained what I needed from them, they complied. And they didn't try to push me to spend money. It was a Great experience More

by Nan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Martin Chevrolet responded

Nan, It’s great to hear that your visit with us earned a 5-star rating and we couldn’t ask for more admirable feedback, and thank you for taking the time to share it. If there is anything further we can help with, please don't hesitate to give us a call or stop by! - Martin Chevrolet

Nov 29, 2021 -

Nan responded

I will use Martin Chevrolet on a couple of situations that the car is having. And depending on the cost of an oil change, I will have that done too.

1
...
139
140
141
...
252