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Martin Chevrolet

Crystal Lake, IL

4.6
2,642 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,642 reviews

April 28, 2026

I'm an old gear head always loved chevys and gm muscle cars hope the 3 cylinder in my trax is long lasting so far so good Thanks for the free oil changes and car washes. More

by It time buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Martin Chevrolet responded

Thank you for the great review! We always enjoy hearing from fellow Chevy enthusiasts and gear heads. We’re glad you’re enjoying your Trax so far, and we appreciate you putting your trust in the newer technology. It’s great to hear everything has been going well! We’re also happy you’re taking advantage of the complimentary oil changes and car washes. Thank you again for being part of the Chevy family, and we look forward to seeing you at your next visit! - Martin Chevrolet

April 27, 2026

My vehicle wasn't fixed as the same problem still exists. First, while dropping off my vehicle, I was ignored and the service people helped check in 3 other vehicles before me and my ride was late for work. More

by Mlpfister4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026 -

Martin Chevrolet responded

We appreciate you bringing this matter to our attention. Please accept our sincere apologies for the inconvenience, and thank you for returning so we could further inspect the transmission concerns with your vehicle. If there is anything else we can assist you with now or in the future, please don’t hesitate to reach out. - Martin Chevrolet

April 23, 2026

He kept on changing the timeline of the service for my traverse, left it on Tuesday night, said it would be done by Thursday, Thursday came said it would be end of day, and then at the end of the day he s More

by gkratochvil87
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
May 04, 2026 -

Martin Chevrolet responded

We appreciate your feedback and would like to discuss this matter further with you. At your earliest convenience, please contact our Service Director, Duane Hill, at 815-459-4000. - Martin Chevrolet

April 23, 2026

This dealership will be hard to beat when it comes to the professional and curtious customer service that they provide for each of their customers.... Their dealership showroom is also clean, up-to-date look More

by Mikexyz
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
May 04, 2026 -

Martin Chevrolet responded

Thank you so much for the wonderful review and recommendation! We truly appreciate your kind words about our team, customer service, and dealership environment. Providing a professional, courteous, and comfortable experience for every guest is something we work hard to achieve each day. We’re glad you enjoyed our showroom and waiting area while your vehicle was being serviced, and it means a lot to know you would recommend us to others. Thank you again for your support, and we look forward to assisting you again in the future! - Martin Chevrolet

April 22, 2026

Nice environment to work while waiting A plus would be to provide cookies. Other than that, the personnel is very nice and professional More

by Dpbahena
Recommend Dealer
Yes
Employees Worked With
Chris Harris, Chris Harris
Apr 28, 2026 -

Martin Chevrolet responded

Thank you for the 5 star rating and review! We will take that cookie idea into consideration! - Martin Chevrolet

April 22, 2026

Very kind! Take great care of you. Answer all questions and take great care of the customer More

by HECKMAN_JOY
Recommend Dealer
Yes
Employees Worked With
Chris Harris, Chris Harris
Apr 28, 2026 -

Martin Chevrolet responded

Joy, Thank you for your kind review. Its always nice to hear from you and we really appreciate your positive comments! - Martin Chevrolet

April 21, 2026

Polite, communicative, and efficient. I'm glad they fixed the problem that I had with my brakes. My car is running very well. Thanks again. More

by chim50chim
Recommend Dealer
Yes
Employees Worked With
Jacob Murzyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Murzyn
Apr 28, 2026 -

Martin Chevrolet responded

Thank you for the great review! We’re glad to hear our team was polite, communicative, and efficient in getting your brake issue resolved. We’re here anytime you need us! - Martin Chevrolet

April 18, 2026

Good communication! Very organized dealership. Staff is easy to work with and pleasant to customers. More

by sprice9015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Martin Chevrolet responded

Thank you for the great feedback! We’re glad to hear our communication, organization, and team made your experience a positive one. We truly appreciate your support and look forward to working with you again! - Martin Chevrolet

April 17, 2026

It's refreshing to visit the dealership. staff is friendly. Hats off to the lady who cleans the restrooms. More

by toyodakid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

Martin Chevrolet responded

Thank you for the kind words! We’re glad you enjoyed your visit and found our team friendly and welcoming. We especially appreciate you recognizing the care that goes into keeping our dealership clean—we’ll be sure to pass that along. We look forward to seeing you again next time! - Martin Chevrolet

April 15, 2026

Had a major service issue. Chris is always so helpful and thorough. He is the best Service Advisor there. More

by reginagomory
Recommend Dealer
Yes
Employees Worked With
Chris Harris, Chris Harris
Apr 28, 2026 -

Martin Chevrolet responded

Regina, We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We do hope we can be of assistance again in the future. - Martin Chevrolet

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