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Martin Chevrolet

Crystal Lake, IL

4.6
2,440 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,440 reviews

March 10, 2026

Martin Chevrolet did a wonderful job repairing my vehicle and best of all it was covered under warranty! More

by tlorentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2026 -

Martin Chevrolet responded

Thank you for your great review! We’re so glad to hear you were happy with the repair and that everything was taken care of under warranty—that’s always a win! We appreciate you choosing Martin Chevrolet and are here anytime you need us. Safe travels! - Martin Chevrolet

March 08, 2026

Always friendly and a very clean waiting area. Would like real creamer not powder Great More

by dlk1227
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Mar 17, 2026 -

Martin Chevrolet responded

Thank you for your kind feedback! We’re glad you enjoy our waiting area! We also appreciate your suggestion about offering real creamer and will definitely take it into consideration as we look for ways to improve your experience. Hope to see you again next time! - Martin Chevrolet

March 07, 2026

I would have to write a novel. If someone actual reads this and wants to follow up with me, I would be happy to discuss. 630-669-9532 More

by Markrealty1
Recommend Dealer
No
Employees Worked With
Ralph Stalesky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Mar 09, 2026 -

Martin Chevrolet responded

Thanks so much for bringing this to our attention and for chatting with us this morning about your concerns. We’ve helped arrange for your vehicle to head to a trusted body shop that can take care of any repairs the previous shop might have missed. They’re great at what they do, and we’re confident they’ll have your vehicle back to it's best in no time. We really appreciate the chance to connect and make things right for you. - Martin Chevrolet

March 04, 2026

I must say. I hardly leave reviews, Unless someone really leaves a impression. And that's exactly what Ed did! I bought a truck 2 weeks ago. And it was honestly More

by cmblum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Mouton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Martin Chevrolet responded

Thank you so much for taking the time to leave this review! We’re thrilled to hear that Ed made such a positive impression and provided a no-nonsense, enjoyable experience while purchasing your truck. We’ll be sure to share your kind words with Ed! Congratulations on your new truck, and thank you again for choosing us. We look forward to serving you in the future! - Martin Chevrolet

March 03, 2026

They were attentive, accommodating and supportive. Communicated well, and made my experience memorable. I will return for all my service needs. More

by duanehill
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
Mar 03, 2026 -

duanehill responded

They were attentive, accommodating and supportive. Communicated well, and made my experience memorable. I will return for all my service needs.

March 01, 2026

Jack and his team were great at Martin Chevrolet. I purchased from out of town, and they made everything easy and seamless. They went above and beyond to ensure I viewed the vehicle, and purchased it More

by Danielle H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Lazzara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Martin Chevrolet responded

Danielle, Thank you for the wonderful review! We truly appreciate you choosing Martin Chevrolet, especially from out of town. We're glad to hear that Jack and the team made the process easy, seamless, and hassle-free for you! We’ll be sure to share your kind words with Jack and the rest of the team. Congratulations on your new car, and thank you again for trusting us with your purchase. Enjoy your new vehicle, and please don’t hesitate to reach out if we can assist you with anything in the future! - Martin Chevrolet

February 28, 2026

Services are good, except I have said NO to the free car wash and for some reason they wash it anyway! I work a detail shop and it is not a good idea to wash with a brush after you have a vehicle ceramic co More

by K.CARLTON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Hoyland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bazzoli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2026 -

Martin Chevrolet responded

Thank you for the feedback and for bringing this to our attention. We’re glad to hear you were happy with the service, but we sincerely apologize that your request to skip the complimentary car wash was not honored. Your note is a helpful reminder for our team to double-check customer preferences before sending any vehicle through the wash. We’ll make sure to reinforce this with our staff so requests like yours are respected every time. We truly appreciate you pointing this out and hope to serve you again in the future! - Martin Chevrolet

February 27, 2026

The lady that took the appointment over the phone missed key details in several of my complaints. Then during inspection tech couldn't find anything wrong with 5 of 6 complaints More

by ZJS36
Recommend Dealer
No
Employees Worked With
Nathan Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
Feb 27, 2026 -

Martin Chevrolet responded

Thank you for sharing your feedback. We sincerely apologize for the miscommunication when taking your appointment and for the frustration it caused. We also understand how disappointing it can be when concerns aren’t fully addressed during an inspection. We take every customer’s concerns seriously and would like the opportunity to review your visit in detail to ensure nothing is overlooked. Please contact us directly at 815-459-4000 and ask for Duane Hill so we can make this right. We appreciate you bringing this to our attention and hope to earn your trust back. - Martin Chevrolet

February 27, 2026

lol m The sales and service was excellent. Transferring the title from my daughter who passed away was handled well. We've bought 4 cars from Matt and are very happy. More

by Gladys.diana14
Recommend Dealer
Yes
Employees Worked With
Jack Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hoyland
Feb 27, 2026 -

Martin Chevrolet responded

Gladys, Thank you for sharing your experience and for your continued trust in Martin Chevrolet. We’re glad to hear that the sales and service met your expectations, especially during such a sensitive time with the title transfer. We truly appreciate your loyalty over the years and are honored to have helped your family with four vehicle purchases. We look forward to serving you for many years to come. - Martin Chevrolet

February 26, 2026

Car repairs were completed. I did have to reach out when I did not hear back for a few days. More

by bkochanski78
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
Feb 27, 2026 -

Martin Chevrolet responded

Thank you so much for your kind review, even though there was a hiccup in our communication. We truly appreciate you and your feedback! We’ll do our best to make things even better for you next time! - Martin Chevrolet