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Martin Chevrolet
Crystal Lake, IL
2,237 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,237 reviews
April 26, 2018
Great sales lady ! Bought a Tahoe last night from Susan and she was just wonderful ! Extremely attentive and knowledgeable . I felt like family being there ! Please Bought a Tahoe last night from Susan and she was just wonderful ! Extremely attentive and knowledgeable . I felt like family being there ! Please thank her again More
by Cargirl kelli 1234
April 19, 2018
F-150 Joey at Martin Chevrolet in Crystal Lake did a fantastic job helping me secure the F-150 I was searching for. He worked with his team/management and m Joey at Martin Chevrolet in Crystal Lake did a fantastic job helping me secure the F-150 I was searching for. He worked with his team/management and multiple external sources to get me to an affordable payment. The process was seamless and timely. If you aren’t sure where you want to find a vehicle, I’d recommend you stop in at Martin and ask for Joey. More
by FirstTruck
April 18, 2018
Fantastic from start to finish! This dealership leads with fantastic customer service - everyone involved with my new car purchase was a pleasure to deal with. I am very happy I cond This dealership leads with fantastic customer service - everyone involved with my new car purchase was a pleasure to deal with. I am very happy I conducted business with Martin Chevrolet! I would highly recommend them to anyone. More
by PJH
April 17, 2018
Staff was very good to us. Marci and Sam were both excellent and very informational. The whole team was very accommodating to not only myself but my wife and young son. Marci and Sam were both excellent and very informational. The whole team was very accommodating to not only myself but my wife and young son. More
by doihavetocreateascreename?
Employees Worked With
Steve Miehle, Marci Zavala, Joel Storm, Sam Anderson
April 16, 2018
Marci I just bought my first car from Marci and she was wonderful! Very helpful and such a sweet lady! I would recommend buying a car here any time! I just bought my first car from Marci and she was wonderful! Very helpful and such a sweet lady! I would recommend buying a car here any time! More
by Brian71310
Employees Worked With
Marci Zavala, Sam Anderson
April 16, 2018
Couldn't Say enough The sales person responsible for Corvette Sales, Ed Mouton, went well above the norm to work on the sale and pickup of my new car from his hospital be The sales person responsible for Corvette Sales, Ed Mouton, went well above the norm to work on the sale and pickup of my new car from his hospital bed. Not to exclude to high level of service I have experienced from the other members of the dealership team! More
by Sheppy
April 15, 2018
Best customer care This is my second vehicle purchase from Martin Chevrolet because they listen to us. When we communicate what we desire in a vehicle they go above an This is my second vehicle purchase from Martin Chevrolet because they listen to us. When we communicate what we desire in a vehicle they go above and beyond to find the right car for us. Susan and Joel always go the extra mile and as last time exceeded my expectations! I have been to other dealerships and they always fall short. I never feel pressured or manipulated like I have experienced at some other local dealerships would recommend this dealership to all of my friends and family. More
by Carl Richard Romero
April 13, 2018
Excellent, “down to earth “ sales dept. I worked with Susan Lavertu from the Martin Chevrolet Sales Dept. Susan was great to work with. I explained my financial situation and the vehicle I I worked with Susan Lavertu from the Martin Chevrolet Sales Dept. Susan was great to work with. I explained my financial situation and the vehicle I wanted to her. At no time did Susan try to get me to think about Purchasing a vehicle whose price was over my budget. I appreciated this greatly. More
by Engrjimmy
April 13, 2018
Truck U I was in the market for a new truck and had a less than desirable experience when I happened across Martin Chevrolet from the time I walked in the ex I was in the market for a new truck and had a less than desirable experience when I happened across Martin Chevrolet from the time I walked in the experience was 180* difference my sales gal is newer to the sales floor but was very knowledgeable and personable and when she needed help her fellow sales people we're right there to help out. Now I have my truck and am a happly retired person knowing I have a beautiful and reliable vehicle. More
by Richard L. Dufern
Employees Worked With
I don't remember the man's name heart man., Joel Storm, Sam Anderson, Susan Lavertu
April 12, 2018
Excellent! I highly recommended going to Martin Chevrolet! I walked in not expecting to buy a car, and walked out with my new Chevy Cruze! The customer service t I highly recommended going to Martin Chevrolet! I walked in not expecting to buy a car, and walked out with my new Chevy Cruze! The customer service there from all of the staff was very great. This is my first car I’ve purchased on my own, so being new to this experience was a little scary but with the help of Susan and Steve, they helped me get the car of my dreams! Thank you all again for your help! I will most definitely recommend! More
by Blgodes98
Employees Worked With
Steve Miehle, Susan Lavertu
