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Martin Chevrolet
Crystal Lake, IL
2,267 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs.
We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service.
Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,267 reviews
January 24, 2024
My car sat there for over a month as I decided what I wanted to do, as there was numerous things wrong with it. Aaaron kept in touch with me the entire time and regularly checked in. He was beyond patien wanted to do, as there was numerous things wrong with it. Aaaron kept in touch with me the entire time and regularly checked in. He was beyond patient, super helpful and a joy to work with, as always. After my car was fixed, I was leaving the dealership, I made it two minutes away and found out my window was broken and would not roll back up. I went back immediately and was hysterically crying because it was so disappointing after FINALLY picking up my car. I had it back for less than 10 minutes and had to bring it back in. I was a total mess but they were all so nice and ensured me they were going to take care of me. Aaron was wonderful and fixed the window at an amazing price and also gave me a brand new key for free, which wasn't asked for but definitely need and very much appreciated! They went above and beyond to take care of me I am very happy with the entire experience. More
by amebel3
Verified CustomerEmployees Worked With
Aaron Grassel, Aaron Grassel
January 24, 2024
The service was great did the job in the time frame I was told. Will use again. told. Will use again. More
by terrybenton@gmail.com
Employees Worked With
January 24, 2024
They were forthcoming about what they could/ could not do. They went out of their way to make sure to replace what they thought was a lost key fob. Most importantly, they were courteous. do. They went out of their way to make sure to replace what they thought was a lost key fob. Most importantly, they were courteous. More
by rbshir
January 23, 2024
Great service and answered all my questions. Very friendly and helpful Smile on face. Went above and beyond Very friendly and helpful Smile on face. Went above and beyond More
by Gcillo
January 20, 2024
Most of the people in the service department are polite and knowledgeable. I trust what they tell me. and knowledgeable. I trust what they tell me. More
by terricarter1950
January 19, 2024
As usual, everything was done to my complete satisfaction. That's why I keep coming back. satisfaction. That's why I keep coming back. More
by englishfamilyof4
Employees Worked With
January 18, 2024
Love the friendliness and knowledge of the whole Service team. We were informed of the process the whole time! team. We were informed of the process the whole time! More
by jacobsen.michaelt
Employees Worked With
January 18, 2024
Quick and friendly service. Just needed air put into my tires. All the service with a smile. Just needed air put into my tires. All the service with a smile. More
by l.k.
January 17, 2024
Just all and all happy with service and personal. Good experience for the first visit. Good experience for the first visit. More
by yorkjill-chris
Employees Worked With
