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Martin Chevrolet

Crystal Lake, IL

4.6
2,642 Reviews
Martin Chevrolet is excited to be Crystal Lake and McHenry County's Chevy dealer and we want to sell you your next car, truck or SUV. We offer the newest Chevrolet models and host an abundant collection of Certified Pre-Owned and Pre-Owned inventory. We believe the cars we offer are the highest quality and ideal for your needs. We handle every transaction in a very simple, straightforward, and transparent manner and our goal is to make your car buying experience enjoyable. We call this Martin True Deal. We outline the benefits of choosing Martin Chevy for your next vehicle purchase in every price quote we preform. This is one of the many reasons why it is valuable to choose us as your preferred Chevrolet dealer. Some of the benefits we offer at Martin Chevy that differentiate our dealership from others include lifetime "Free" oil changes, free car wash with every service, express service with 25 service bays, extended service hours and free shuttle service. Our goal is not only to satisfy our customers, but also to create loyal advocates for our dealership. We want to be your Chevy dealership of choice for years to come. We are very committed and passionate on becoming the most reputable volume dealership in the Chicagoland area, and that starts with focusing on quality customer relationships.
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5220 Northwest Hwy

Crystal Lake, IL

60014

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Showing 2,642 reviews

July 22, 2026

Work finished around 4:30, needed a ride to dealership. Problem l did not get picked up until 6:30 More

by rsvette5
Recommend Dealer
Yes
Employees Worked With
Ralph,Paul both good people
Jul 31, 2026 -

Martin Chevrolet responded

Thank you for your feedback. We sincerely apologize for the delay in picking you up after your vehicle was completed. We understand how frustrating it is to be left waiting, especially when you were expecting a ride. We appreciate your patience and your feedback, as it helps us improve our processes for future guests. - Martin Chevrolet

July 22, 2026

Adam Arliskas did an excellent job in navigating me with my recent vehicle purchase. Patient and kind during the entire process from start to finish. More

by Markmills1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Arliskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Martin Chevrolet responded

Thank you for your thoughtful review! We're thrilled to hear that Adam made your vehicle purchase such a positive experience. His patience, kindness, and dedication to helping our guests are what make him such a valued member of our team. We truly appreciate your business and hope you're enjoying your new vehicle. Congratulations, and thank you for choosing Martin Chevrolet! - Martin Chevrolet

July 21, 2026

Always have a positive experience at Martin Chevy. Have been going there for years! I always recommend them to friends and family More

by maddynorwick
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Jul 31, 2026 -

Martin Chevrolet responded

Maddy, Thank you so much for your kind words and for being a loyal member of the Martin Chevrolet family! It means the world to us that you've trusted us with your vehicle over the years and continue to recommend us to your friends and family. Your support is the highest compliment we can receive, and we can't wait to see you again on your next visit! - Martin Chevrolet

July 21, 2026

Good work at a fair price. Work done in a timely manner All very good More

by jjscaletta
Recommend Dealer
Yes
Employees Worked With
Jack Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hoyland
Jul 21, 2026 -

Martin Chevrolet responded

Thank you for taking the time to leave us a 5-star rating! Your support means a lot to us, and we can't wait to welcome you back for your next visit. - Martin Chevrolet

July 20, 2026

Brought truck in for scheduled paint correction and after 3.5 days called to check status expecting it to be dine soon. Discovered it had been sitting in the lot the whole time with no work done. No communic More

by nicad
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
OC Cardoso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Martin Chevrolet responded

Thank you for your feedback. We sincerely apologize for the miscommunication regarding the ordering process and the paint correction on your truck. We understand how frustrating this must have been, and we're sorry we fell short of the experience you deserved. While we strive to provide clear communication and excellent service, we missed the mark in this instance. We appreciate your patience and the opportunity to learn from this experience so we can do better moving forward. - Martin Chevrolet

July 20, 2026

Computer said car was due for oil change and air filter change was not reset from last time job was done. More

by rsvette5
Recommend Dealer
No
Employees Worked With
Nathan Hill
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
Jul 31, 2026 -

Martin Chevrolet responded

Thank you for your feedback, and we're glad we had the opportunity to address your concerns. We apologize that the oil life monitor and air filter reminder were not reset during your previous visit. We appreciate you bringing this to our attention, as it helps us improve our processes. Thank you for giving us another opportunity to earn your trust, and we look forward to providing you with a better experience on your next visit. - Martin Chevrolet

July 19, 2026

My son took my vehicle for service. He was very happy with the service experience More

by Bjlogue
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Jul 21, 2026 -

Martin Chevrolet responded

Thank you for taking the time to leave us a review! We're so glad to hear your son had a great service experience while bringing your vehicle in. We truly appreciate your trust in Martin Chevrolet and look forward to serving you and your family again in the future! - Martin Chevrolet

July 18, 2026

Well done and very professional Well done and very professional, Well done and very professional More

by fraz4919
Recommend Dealer
Yes
Employees Worked With
Ociel
Jul 21, 2026 -

Martin Chevrolet responded

Thank you for your kind words! We're glad to hear you had a positive experience with our team. Providing professional service is always our goal, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again at Martin Chevrolet! - Martin Chevrolet

July 18, 2026

Matting Chevrolet always has quality service and excellent help from employees. Hey are friendly and efficient. More

by elizabethmauger
Recommend Dealer
Yes
Employees Worked With
Jack Hoyland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Hoyland
Jul 21, 2026 -

Martin Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you've consistently received quality service from our team. We look forward to serving you again on your next visit! Take care and drive safe! - Martin Chevrolet

July 18, 2026

Your front desk service dept. is not friendly at all. Nathan promised to call me on 7-16-26 regarding mask under the hood but he failed to call. I had to call him and left message More

by VOLINJA1954
Recommend Dealer
Yes
Employees Worked With
Nathan Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Hill
Jul 21, 2026 -

Martin Chevrolet responded

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you've experienced and understand how disappointing it is when communication and service don't meet expectations. We appreciate you recognizing Jacob for his helpfulness, and we'll be sure to share your kind words with him. Your comments about the lack of communication after your June 29 visit are being taken seriously. We will review your experience with our service team so we can better understand what happened and work to improve our communication and service processes. We value your business and appreciate you bringing these concerns to our attention. If there's anything still unresolved, we'd welcome the opportunity to discuss it with you directly and work toward a satisfactory resolution. - Martin Chevrolet

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