Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,021 Reviews
Call Service Center (815) 459-4000

1,021 Reviews of Martin Chevrolet - Service Center

Sort by
November 09, 2023

Clean and accommodating Waiting room great with coffee and water Paul B is the best More

by william.koller
Recommend Dealer
Yes
Employees Worked With
Paul B & Ocieo
Report | Print
Nov 22, 2023 -

Martin Chevrolet responded

William, Thank you for your review and kind words about Paul! We think he is the best too! - Martin Chevrolet

November 09, 2023

Courteous, promptfriendly, knowledgeable Better experience than other dealerships Great service Well trained personnel, great with customers More

by Ginger.m.moreno
Recommend Dealer
Yes
Employees Worked With
Colin Bennett, Colin Bennett
Report | Print
Nov 22, 2023 -

Martin Chevrolet responded

Ginger, We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for the kind feedback and until the next time we meet, take care! - Martin Chevrolet

November 07, 2023

Very professional very helpful we had a terrible experience with another dealer and we were very thankful that Joey OC and a finance manager took care of us very comforting More

by fritzsoverhead2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Canty
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Stob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Martin Chevrolet responded

Your wonderful feedback and rating mean a lot to us. Thank you again for choosing Martin Chevrolet and we hope to see you again. - Martin Chevrolet

November 07, 2023

The Martin Chevrolet service team took care of a known issue with my Chevy Colorado truck which only has 27k miles. The service department was extremely clean, efficient, and helpful. Aaron did a nice job More

by TT747
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Report | Print
Nov 22, 2023 -

Martin Chevrolet responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Martin Chevrolet. We do hope we can be of assistance in the future but until then, drive safe! - Martin Chevrolet

November 05, 2023

Aaron is fantastic! He’s been very helpful…Whenever I come back I’m asking for him!! More

by caldwell97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Report | Print
Nov 22, 2023 -

Martin Chevrolet responded

We are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! - Martin Chevrolet

November 05, 2023

Very accurate and he helped us with any questions if we had any.He was awesome! Great customer service! More

by lu1ingurnee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Krasner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey S. The sakesman, Colin Bennett
Report | Print
Nov 22, 2023 -

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you. - Martin Chevrolet

October 31, 2023

Ralph is always very knowledgeable and experienced and helpful! Dealership and Service Department personnel are friendly and knowledgeable! More

by Boilerup89
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Report | Print
Nov 22, 2023 -

Martin Chevrolet responded

Wow, we're glad you had such a wonderful experience with us! We hope to see you again next time! - Martin Chevrolet

October 31, 2023

The best in customer service! ! Blake was awesome and showed such patience with us!! I will always recommend them to my friends and family!! More

by pamelaperri54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Martin Chevrolet responded

Pamela, We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! - Martin Chevrolet

October 28, 2023

I like a dealer that looks out for its customers needs , and tells them about a problem while in for service, then offers to fix it . Great service as always . More

by Kevin's truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel, Colin Bennett
Report | Print
Nov 22, 2023 -

Martin Chevrolet responded

Thank you so much for taking the time to post some wonderful comments about your recent visit to Martin Chevrolet. It's great to hear our team was able to help you out with your truck and we look forward your next visit! - Martin Chevrolet

October 28, 2023

Great service, explained work done great job over all. Friendly work was completed in a timely manner More

by Jh12711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2023 -

Martin Chevrolet responded

Thank you for letting us know how our team did! We look forward to helping you out again next time! - Martin Chevrolet

1
...
34
35
36
...
103