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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,020 Reviews

1,020 Reviews of Martin Chevrolet - Service Center

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January 20, 2022

Always pleased with my service with Martin Chevy!!! Let me knowing what wrong and fixed in a timely matter!!!!! More

by Kelly Galvan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Martin Chevrolet responded

Kelly, Thank you for sharing your positive experience! We are so glad you trust us with your vehicle and are happy to help if anything else comes up! - Martin Chevrolet

January 20, 2022

Had my filters changed out 1/19/22 and my car kept stalling after calling for roadside assistance they found that the screwed weren’t stewed down cause air and check engine light and stalling. Ridicul More

by Denisemuench
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 21, 2022 -

Martin Chevrolet responded

Denise, Thank you for taking the time to share your comments. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We look forward to a future opportunity to make this right for you. Take care! - Martin Chevrolet

January 19, 2022

My Chevy volt had a bad battery and was still under warranty. With todays supply chain issues we weren’t sure just how long it would take to get a new EV battery in and initial estimates from Chevy we More

by christopher.sharp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Martin Chevrolet responded

Christopher, Thank you for choosing Martin Chevrolet for your Volt service and for being patient with us waiting for your new battery. We are so glad we could get you back on the road and look forward to helping you out again if ever you need anything! Thanks again! - Martin Chevrolet

January 19, 2022

Courteous, knowledgeable & professional staff. Kept you aware of your vehicle status through the process. Nice work More

by medic1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 21, 2022 -

Martin Chevrolet responded

Thank you so much for your positive comments about Martin Chevrolet! If you're ever in need of more help, please let us know! - Martin Chevrolet

January 19, 2022

Great people with great service! Every time I have gone in they have helped me with my car for minimal price sometimes free if it is a simple problem. More

by Kevinkaz04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Martin Chevrolet responded

Kevin, Thank you for your kind review; we are happy to pass along your comments to the team here at Martin Chevrolet! - Martin Chevrolet

January 19, 2022

My Sky needed new tires and a full alignment. Brad made very good tire recommendations and also supported Martin's competitive pricing policy. More

by hank13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
Jan 21, 2022 -

Martin Chevrolet responded

We love helping our customers get the best service at the best price and we are so glad you gave us the opportunity to do that for you! Thanks for letting us know how we did! Take care! - Martin Chevrolet

January 18, 2022

Continued five star service.Martin Chevy across the board is unparalleled by any other dealer. More

by jasebastian615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon! - Martin Chevrolet

January 18, 2022

I had a good experience at this location. I will be back for my next oil change. More

by sharonney01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Martin Chevrolet responded

Sharon, We want all our clients to have a comfortable and stress-free experience with us! We do hope we can be of assistance in the future. Take care! - Martin Chevrolet

January 18, 2022

Didn’t do my car wash, and my clock radio wouldn’t turn on after I left. Going back today to see about radio, and maybe will get my carwash then. More

by rjdarger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 21, 2022 -

Martin Chevrolet responded

Thank you for letting us know how your visit went. It can be tough to run the wash when the weather gets too cold, so whenever there is a nicer day, feel free to stop in for a free wash. We hope to see you again soon. - Martin Chevrolet

January 18, 2022

Prompt and friendly service. I had option on service now or in the future. My car was washed and ready in the time quoted More

by smoeller618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Jan 21, 2022 -

Martin Chevrolet responded

Thank you for choosing Martin Chevrolet as your first choice for all your automotive needs! We're looking forward to your next visit with us. Until then, take care and drive safe! - Martin Chevrolet

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