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Martin Kia
Newark, DE
857 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 857 reviews
March 13, 2022
This was the 4th Kia I have bought at Martin Kia. The 3rd one I bought from Vernon. He is a great sales person to deal with. He is not pushy and listens to what you want. He is respective of your tim The 3rd one I bought from Vernon. He is a great sales person to deal with. He is not pushy and listens to what you want. He is respective of your time (we all hate the back and forth manager stuff). that was never the case with Vernon. I told him what I was looking for and he worked with me even during the time when inventory has been at the lowest ever. More
by badger0605
March 11, 2022
Despite the industry-wide delays, the experience was as good as could be expected. Caitlin was great to work with and didn't mind our check-ins about the timeline of vehicle arrival. Picking up the vehicle good as could be expected. Caitlin was great to work with and didn't mind our check-ins about the timeline of vehicle arrival. Picking up the vehicle was smooth. More
by kgoolsby6782
Employees Worked With
March 07, 2022
Kia Dealership was the best dealership I went to to find my new lease. They were incredibly helpful and so easy to work with! We were with Vernon and honestly, I would recommend him to anyone! my new lease. They were incredibly helpful and so easy to work with! We were with Vernon and honestly, I would recommend him to anyone! More
by megjulian
Employees Worked With
March 01, 2022
I wish the process of reserving/ordering a vehicle was a little more concrete. It was very quickly ordered and I didn’t have any papers to document what was ordered. I did end up getting what I wanted so it little more concrete. It was very quickly ordered and I didn’t have any papers to document what was ordered. I did end up getting what I wanted so it worked out but I was a little uncomfortable with the process. More
by Nikki
Employees Worked With
Jenail Mitchell
February 19, 2022
Vernon is the best - very knowledgeable, friendly and always makes our car buying process a simple and smooth one. This is our 4th vehicle from him and will continue to use him in the future. always makes our car buying process a simple and smooth one. This is our 4th vehicle from him and will continue to use him in the future. More
by Niki Wade
Employees Worked With
February 17, 2022
Pleasant sales agents to work with and keeping me informed about new vehicle that I had ordered. informed about new vehicle that I had ordered. More
by ellenbob360
Employees Worked With
February 17, 2022
Very happy with my new 2022 Kia Carnival! Thanks for making the process easy and fair! Thanks for making the process easy and fair! More
by brittanymead3
Employees Worked With
February 03, 2022
Jordan was such a great help ! He answered all of my questions and was extremely patient. The whole experience with the Kia team was very pleasant. Highly recommend. questions and was extremely patient. The whole experience with the Kia team was very pleasant. Highly recommend. More
by Ajahdailey
Employees Worked With
Jordan Guillory
January 31, 2022
Vernon was fantastic and very knowledgeable about the vehicle that we decided to purchase through kia vehicle that we decided to purchase through kia More
by Smbutz72
Employees Worked With
Other Employees :
Shannon Smith, Jordan Guillory
