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Martin Kia

Newark, DE

4.8
842 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 842 reviews

December 31, 2021

Really like the car and I didn't feel pressured into a sale. I would have wanted the vehicle to come with an auto start. More

by joshfect
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Brzezicki, Shannon Smith, Jordan Guillory
Jan 01, 2022 -

Martin Kia responded

Thank you Josh for the nice comment and 5 star review. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

December 27, 2021

Awesome experience! Great to find a dealer who is about the relationship and not a quick buck. Worth the 2 hour drive! Caitlin was super! More

by Young Choe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Martin Kia responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Martin Kia and we are happy to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

December 22, 2021

Great Sales staff! Roxana was the best. special thanks to Shannon and the whole team! More

by babyiloveepidode
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanna Chicas, Shannon Smith
Dec 22, 2021 -

babyiloveepidode responded

Roxanna was the best, she provided great service. All my requirements were meet, and I am not confused on anything.

Dec 22, 2021 -

babyiloveepidode responded

Thank you Martin Kia for the opportunity to buy.

Dec 22, 2021 -

Martin Kia responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Martin Kia and we want to welcome you to the Martin Kia customer family. If you need further assistance, we are here for you after the sale. Enjoy your new Kia. Martin Delivers!

December 19, 2021

I went to Martin Kai so frustrated. I asked for Ricky and he saw that I was frustrated. Not only did he show empathy but he ensured me that I would get a car. We went a look at cars in my budget however, I w More

by t_manigault
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky
Dec 20, 2021 -

Martin Kia responded

Thank you for the incredible comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are happy to have been able to assist you with your vehicle purchase and are happy to have you as a member of the Martin customer family. Enjoy your Kia Optima. Martin Delivers!

December 18, 2021

Vernon is the best! Always makes sure my car buying process goes as smoothly as possible. I am in and out in no time! Highly recommend Vernon! More

by Krysta Flanagan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Martin Kia responded

Thank you Krysta for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Kia and are honored that you are a valuable member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

December 14, 2021

Provides very good and concise service. I was in hurry to buy the car and they understood the urgency. They made the purchasing process very smooth. More

by Ravi Kathiria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Smith, Jordan Guillory
Dec 14, 2021 -

Martin Kia responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Martin Kia and are happy yo have you as a member of the Martin Kia customer family. Thank you for choosing Martin Kia. Enjoy your new ride. Martin Delivers!

December 13, 2021

Received the vehicle 11/23/2021 without the floor mats, later a hole in the drivers seat was noted. As of 12/13/2021 , still waiting on the floor mats and the drivers seat upholstery repair. Otherwise 10 More

by haldmark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Brzezicki
Dec 14, 2021 -

Martin Kia responded

Thank you for taking the time to review Martin Kia. I will bring your comments to the attention of the Martin Kia sales Manager in regards to the floor mats and the driver's seat issue. We are happy yo have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

December 12, 2021

The reason for 5 star review is for VERNON SHARPER he The reason for 5 star review is for VERNON SHARPER he makes buying a new car an easy, pleasurable, experience More

by donttellporkies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Martin Kia responded

Thank you for the kind comment and 5 star review. we appreciate you taking the time to review Martin Kia. We are happy yo have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

December 10, 2021

Jordan Guillory was extremely helpful and easy to work with. I told him what I was looking for in leasing a new Kia and the entire process was easy. I love my new 2022 Kia Seltos! More

by csaitis9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Guillory
Dec 11, 2021 -

Martin Kia responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are happy to have you as a member of the Martin Kia customer family. Enjoy your new Kia Seltos. Martin Delivers!

November 24, 2021

The customer service was fantastic and Jordan Guillory was very helpful. I was very pleased! More

by RebeccaGalvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Financial guy (I’m sorry, I forget his name) , Jordan Guillory
Nov 25, 2021 -

Martin Kia responded

Thank you Rebecca for the nice comments and 5 star review. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. We are here for you after the sale. Let us know if you need any assistance. Enjoy your new Kia. Martin Delivers!

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