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Martin Kia

Newark, DE

4.8
857 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 857 reviews

December 14, 2021

Provides very good and concise service. I was in hurry to buy the car and they understood the urgency. They made the purchasing process very smooth. More

by Ravi Kathiria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Smith, Jordan Guillory
Dec 14, 2021 -

Martin Kia responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Martin Kia and are happy yo have you as a member of the Martin Kia customer family. Thank you for choosing Martin Kia. Enjoy your new ride. Martin Delivers!

December 13, 2021

Received the vehicle 11/23/2021 without the floor mats, later a hole in the drivers seat was noted. As of 12/13/2021 , still waiting on the floor mats and the drivers seat upholstery repair. Otherwise 10 More

by haldmark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Brzezicki
Dec 14, 2021 -

Martin Kia responded

Thank you for taking the time to review Martin Kia. I will bring your comments to the attention of the Martin Kia sales Manager in regards to the floor mats and the driver's seat issue. We are happy yo have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

December 12, 2021

The reason for 5 star review is for VERNON SHARPER he The reason for 5 star review is for VERNON SHARPER he makes buying a new car an easy, pleasurable, experience More

by donttellporkies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2021 -

Martin Kia responded

Thank you for the kind comment and 5 star review. we appreciate you taking the time to review Martin Kia. We are happy yo have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

December 10, 2021

Jordan Guillory was extremely helpful and easy to work with. I told him what I was looking for in leasing a new Kia and the entire process was easy. I love my new 2022 Kia Seltos! More

by csaitis9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Guillory
Dec 11, 2021 -

Martin Kia responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are happy to have you as a member of the Martin Kia customer family. Enjoy your new Kia Seltos. Martin Delivers!

November 24, 2021

The customer service was fantastic and Jordan Guillory was very helpful. I was very pleased! More

by RebeccaGalvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Financial guy (I’m sorry, I forget his name) , Jordan Guillory
Nov 25, 2021 -

Martin Kia responded

Thank you Rebecca for the nice comments and 5 star review. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. We are here for you after the sale. Let us know if you need any assistance. Enjoy your new Kia. Martin Delivers!

November 22, 2021

Jordan Guillory was super easy to work with and made the process of finding a new car simple. The whole process was quick and easy and I got exactly what I was looking forward. I am extremely happy with my More

by nathan.wingerd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Guillory
Nov 23, 2021 -

Martin Kia responded

Thank you Nathan for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Honda and are happy to have you as a member of the Martin Kia customer family. We are here for you after the sale. If you need assistance, just let us know. Enjoy your new Kia Telluride. Martin Delivers!

November 19, 2021

I had originally put in an order for a Kia Carnival, which got lost at Port of Philadelphia. How l do not know. They then offered me a Kia Telluride with a reduced market adjustment price, which was awe More

by Ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grubb, Jordan Guillory
Nov 20, 2021 -

Martin Kia responded

Thank you Ben for taking the time to review Martin Kia. These are unprecedented times so we are doing our best to assist each customer to the best of our ability. We are happy to have you as a member of the Martin Kia customer family. We are here for you if anything else arises. Enjoy your new Kia Telluride. Martin Delivers!

November 19, 2021

Roxana was great. Painless process. Our family appreciated the quick service. Thank you very much. More

by bwisthof
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxana, Shannon Smith
Nov 20, 2021 -

Martin Kia responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Martin Kia and are excited to have you as a member of the Martin Kia customer family. If you need anything else, just let us know. We are here for you after the sale as well. Enjoy your new Kia. Martin Delivers!

November 17, 2021

My son and I drove into the dealership by accident.....we were looking for a used car. Fortunately, Stephanie greeted us and long story short, I drove home with a brand new Kia! I am thrilled! More

by zimfrio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Guillory
Nov 18, 2021 -

Martin Kia responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Kia and we are excited to have you as a member of the Martin Kia customer family. If you need an y assistance with your new Kia, please do not hesitate to contact us. Enjoy your new Kia! Martin Delivers!

November 12, 2021

In a time when ALL car dealers are jacking the price up, skimping on customer service, playing the bait and switch game etc. I have to admit I did not have high hopes of finding a new car for my son. We wen More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Martin Kia responded

Thank you Don for the incredible comments and 5 star review. We appreciate you taking the time to review Martin Kia and we want to welcome you to the Martin Kia customer family. We are here for you after the sale as well. Do not hesitate to call if you need something. We hope your son enjoys his new ride! Martin Delivers!

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