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Martin Kia

Newark, DE

4.8
842 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 842 reviews

August 25, 2021

Ms. Pelzer & Ms. Smith provided Excellent customer service upon entry into the dealership with explaining price and incentives that I was able to determine in making the decision to purchase the vehic More

by janicemw19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Smith
Aug 26, 2021 -

Martin Kia responded

Thank you Janice for the nice comments. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

August 22, 2021

Great experience picking out my new Kia Sportage with lots of questions answered and no sales pressure from Doug Kane or the staff. Highly recommended! More

by TchrLdy71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kane
Aug 23, 2021 -

Martin Kia responded

Thank you for the amazing comments and 5 star review. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. If you need further assistance with your new Kia Sportage, just let us know. We will be happy to help you. Enjoy your new Kia Sportage! Martin Delivers!

August 20, 2021

Great service and dealing. Helpful in all areasThats it. Great service and dealing. Helpful in all areas Thats it. Great More

by sjuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grubb. Finance, Shannon Smith, Jordan Guillory
Aug 21, 2021 -

Martin Kia responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. If you need further assistance with your vehicle just let us know. We will be happy to assist you. Enjoy your new Kia. Martin Delivers!

August 12, 2021

Very informative and helpful throughout the process. We were only met with friendly people who were willing to listen and guide us in the correct direction. More

by agaydos01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Guillory
Aug 13, 2021 -

Martin Kia responded

thank you for the wonderful comments. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. We are here for you after the sale as well. If you need assistance just let us know. We will be happy to help. Enjoy your new Kia. Martin Delivers!

August 03, 2021

No pressure very pleasant made the experience pleasurable. The vehicle was exactly what i was looking for and it is a real joy to drive. More

by billyv2728
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Martin Kia responded

Thank you Billy for the awesome comments and 5 star review. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. We are here for you after the sale, so if you need anything, just let us know. Enjoy your new Kia. Martin Delivers!

July 30, 2021

The staff was friendly. Lots of options for cars. Staff was extremely helpful. Paperwork went well and very easy. I will definitely recommend this dealership to my friends and family. More

by Sydneyestrada2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2021 -

Martin Kia responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Kia and are excited to have you as a member of the Martin Kia customer family. We are here for you after the sale. If you need anything, just let us know. Enjoy your new Kia! Martin Delivers!

July 30, 2021

Our experience with the dealership was excellent. Vernon was very helpful and knowledgeable about the vehicle we purchased and the process. I would recommend this dealership to others. More

by Jmbest711
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2021 -

Martin Kia responded

Thank you for the nice comments. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. If you need further assistance with your vehicle, just let us know. We are here for you. Enjoy your new Kia. Martin Delivers!

July 29, 2021

My husband and I have dealt with several dealership in our lifetime. We are now retired and just moved to the area and wanted to get an SUV. Our mechanic recommended Kia. We have to say Martin Kia deale More

by John2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Roxana
Jul 30, 2021 -

Martin Kia responded

Thank you for the amazing comments. We appreciate you taking the time to review Martin Kia and want to welcome you to the Martin Kia customer family. We are here for you after the sale as well. If you need anything, just let us know. Enjoy your new Kia. Martin Delivers!

July 27, 2021

Ron and Shannon were absolutely terrific to work with. They were patient professional, caring, supportive and just overall great. I cannot say enough good things about my experience. I am a very pleas More

by rgussoni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Brzezicki- Five Stars, Shannon Smith
Jul 28, 2021 -

Martin Kia responded

Thank you for the great comments. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. We are here for you after the sale as well. If you need anything, just let us know. Enjoy your new Kia! Martin Delivers!

July 26, 2021

Found the car we were looking for and received a reasonable price without much stress. Parking lot is a little tight, and it took a while to finalize the sale and leave, but overall a positive exper More

by fadedwave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Brzezicki
Jul 27, 2021 -

Martin Kia responded

Thank you for the nice comments. We appreciate you taking the time to review Martin Kia. We are here for you after the sale. If you need any assistance, just let us know. We'll be glad to help. enjoy your new ride! Martin Delivers!

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