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Martin Kia
Newark, DE
858 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 858 reviews
August 04, 2021
No pressure very pleasant made the experience pleasurable. The vehicle was exactly what i was looking for and it is a real joy to drive. pleasurable. The vehicle was exactly what i was looking for and it is a real joy to drive. More
by billyv2728
Employees Worked With
July 30, 2021
The staff was friendly. Lots of options for cars. Staff was extremely helpful. Paperwork went well and very easy. I will definitely recommend this dealership to my friends and family. was extremely helpful. Paperwork went well and very easy. I will definitely recommend this dealership to my friends and family. More
by Sydneyestrada2019
Employees Worked With
July 30, 2021
Our experience with the dealership was excellent. Vernon was very helpful and knowledgeable about the vehicle we purchased and the process. I would recommend this dealership to others. was very helpful and knowledgeable about the vehicle we purchased and the process. I would recommend this dealership to others. More
by Jmbest711
Employees Worked With
July 29, 2021
My husband and I have dealt with several dealership in our lifetime. We are now retired and just moved to the area and wanted to get an SUV. Our mechanic recommended Kia. We have to say Martin Kia deale our lifetime. We are now retired and just moved to the area and wanted to get an SUV. Our mechanic recommended Kia. We have to say Martin Kia dealership was hands down the best dealership. Mark and Roxana were great' They were friendly and professional and we would recommend your dealership to anyone looking for a car. Thank you, both for everything we love our new Kia. More
by John2014
Employees Worked With
Mark and Roxana
July 27, 2021
Ron and Shannon were absolutely terrific to work with. They were patient professional, caring, supportive and just overall great. I cannot say enough good things about my experience. I am a very pleas They were patient professional, caring, supportive and just overall great. I cannot say enough good things about my experience. I am a very pleased and satisfied customer because of Ron and Shannon. More
by rgussoni
Employees Worked With
Ron Brzezicki- Five Stars, Shannon Smith
July 26, 2021
Found the car we were looking for and received a reasonable price without much stress. Parking lot is a little tight, and it took a while to finalize the sale and leave, but overall a positive exper reasonable price without much stress. Parking lot is a little tight, and it took a while to finalize the sale and leave, but overall a positive experience. More
by fadedwave
Employees Worked With
Ron Brzezicki
July 20, 2021
I normally don't write reviews unless its something way above my expectation. Caitlin Osborne created an outstanding experience. She answered all my questions, even when she had day off. I would highly rec above my expectation. Caitlin Osborne created an outstanding experience. She answered all my questions, even when she had day off. I would highly recommend everyone to go see Caitlin, if you are in market for buying new or used car. More
by Chintan
Employees Worked With
July 14, 2021
I knew what I wanted and was not mislead throughout our conversation. Everyone presented themselves professionally so it made asking questions I had easy to talk about. conversation. Everyone presented themselves professionally so it made asking questions I had easy to talk about. More
by DGeor
Employees Worked With
Jordan Guillory
July 07, 2021
I always have a great experience this is my second car purchase with Martin Kia I absolutely love them and my car salesman was very helpful and very much appreciated purchase with Martin Kia I absolutely love them and my car salesman was very helpful and very much appreciated More
by anyag
Employees Worked With
Mark Grubb, Jordan Guillory
July 01, 2021
Stephanie was nice and handled everything well. My issue was the finance office issues. Was told about the cosmetic, extended warranty and gap pricing package was 2700. I agreed to it but then the pricing o was the finance office issues. Was told about the cosmetic, extended warranty and gap pricing package was 2700. I agreed to it but then the pricing on the paperwork was just shy of 5900. I asked for assistance and was told I would receive a call back but never got the call. I will be canceling the extended warranty shortly as I found it much cheaper through another dealer. Especially because they already got an extra 3500 mark up on the telluride and another 200 on floor mats I asked to be removed as I didn't want them. An extra 7500 on my loan I didn't ask for. More
by Matt1088
Employees Worked With
