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Martin Kia

Newark, DE

4.8
908 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 908 reviews

September 21, 2025

Friendly, helpful, not pushy, easy to navigate. I don't have anything negative. They even accommodated me in giving me the car even before the trade was finalized. More

by Jonathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland Jones
Sep 21, 2025 -

Martin Kia responded

Thank you, Jonathan, for the kind comments and 4/5-star review! We truely appreciate you taking the time to share your experience with Martin Kia. We're happy to welcome you to the Martin Kia customer family. Enjoy every mile in your new Kia, drive safely, and remember—we're here for you now and for many years to come.

September 20, 2025

The Kia dealership team provided a great overall experience when we were thinking about buying a new vehicle - so much so that we actually bought our new car there and would highly recommend them to More

by cyndi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Moen
Sep 20, 2025 -

Martin Kia responded

Thank you, Cyndi, for the wonderful comments and 5-star review! We greatly appreciate you taking the time to share your experience with Martin Kia. We're thrilled to welcome you to the Martin Kia customer family. Enjoy every mile in your new Kia, drive safely, and remember—we're here for you now and for many years to come.

September 19, 2025

No pressure when buying a new car. Very professional sales group. Very clean and neat dealership. More

by jbuskirk15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
India Jacobs
Sep 20, 2025 -

Martin Kia responded

Thank you, for the great comments and 5-star review! We appreciate you taking the time to share your experience with Martin Kia. We're happy to welcome you to the Martin Kia customer family. Enjoy every mile in your new Kia, drive safely, and remember—we're here for you now and for many years to come.

September 19, 2025

Excellent service. They made it all easy and I am very pleased with the EV6. More

by speckzoo2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Moen - 5 stars
Sep 20, 2025 -

Martin Kia responded

Thank you, for the nice comments and 5-star review! We appreciate you taking the time to share your experience with Martin Kia. We're excited to welcome you to the Martin Kia customer family. Enjoy every mile in your new Kia, drive safely, and remember—we're here for you now and for many years to come.

September 15, 2025

Friendly, clean, prompt and fast. Patient, no hassle easy to find what you need. Liked it More

by diallodiouma5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emidio Sciaretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Martin Kia responded

Thank you, for the nice comments and 4/5-star review! We appreciate you taking the time to share your experience with Martin Kia. We're excited to welcome you to the Martin Kia customer family. Enjoy every mile in your new Kia, drive safely, and remember—we're here for you now and for many years to come. Martin Delivers.

September 15, 2025

I had an absolutely amazing experience! The entire team went above and beyond to make sure I got exactly what I wanted. They worked together seamlessly, keeping me informed every step of th More

by Andreabaron711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Heyse
Sep 16, 2025 -

Martin Kia responded

Thank you, Andrea, for the amazing comments and 5-star review! We truly appreciate you taking the time to share your experience with Martin Kia. We're happy to welcome you to the Martin Kia customer family. Enjoy every mile in your new Kia, drive safely, and remember—we're here for you now and for many years to come. Martin Delivers.

September 14, 2025

Very clean and accommodating everyone was very nice and helpful. Will share my experience with everyone I know. More

by Satisfied Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr. Shortt
Sep 14, 2025 -

Satisfied Customer responded

My sales agent Mr. Shortt was such a pleasure to work with. He made sure I got the vehicle I was looking for. He was so knowledge and plesant to work with.

Sep 16, 2025 -

Martin Kia responded

Thank you, for the kind comments and 5-star review! We truly appreciate you taking the time to share your experience with Martin Kia. We're happy to welcome you to the Martin Kia customer family. Enjoy every mile in your new Kia, drive safely, and remember—we're here for you now and for many years to come. Martin Delivers.

September 10, 2025

Samantha and crew at Martin Kia made a very trying and upsetting time easy. I was in a car accident and my car was total. I had no intention of buying a car and was still upset over the accident. I had More

by TALIYASAUNDERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William S.
Sep 11, 2025 -

Martin Kia responded

Thank you, for the great comments and 4/5-star review! We are glad that you are well since your accident. We truly appreciate you taking the time to share your experience with Martin Kia. We're honored that you remain a valuable member of the Martin Kia customer family. Enjoy every mile in your new Kia, drive safely, and remember—we're here for you now and for many years to come. Martin Delivers.

September 09, 2025

Worst experience ever buying a car, rude, unprofessional. Nobody communicates and it has been an awful experience would never refer anybody here or ever buy another car here. More

by Lauriem6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
India, no clue who the other 2 managers are buy nobody called he back when I had issues
Sep 09, 2025 -

Martin Kia responded

Laurie, We sincerely apologize and thank you for your feedback. We value every opportunity to improve our guest experience, and we’re truly sorry that your visit did not reflect the high standards we aim to uphold. Please reach out to our General Sales Manager, Allen Burrill, at (302) 738-5200 so he can personally assist you in resolving this matter. Thank you again for bringing this to our attention.

September 08, 2025

Purchased 3 vehicles (2016 Optima Turbo, 2023 Kia K5 GT, 2025 Kia K5 GT Line) from Stephanie Pelzer. Thanks Stephanie!! More

by kennethr2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Martin Kia responded

Thank you, Ken, for the wonderful comments and 4-star review! We truly appreciate you taking the time to share your experience with Martin Kia. We're honored that you remain a valuable member of the Martin Kia customer family. Enjoy every mile in your new Kia, drive safely, and remember—we're here for you now and for many years to come. Martin Delivers.

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