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Martin Kia

Newark, DE

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Employees
Reviews
Vehicles
4.9
1,003 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 1,003 reviews

March 05, 2026

Working with Martin Kia, especially Stephanie was the most amazing experience. We have not bought a car in many years. This was the perfect experience. Stephanie was amazing to work with and was so know More

by rebeccaedwards111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2026 -

Martin Kia responded

Thank you for such a wonderful review! We’re thrilled to hear that your experience with Martin Kia—and especially with Stephanie—was so amazing. Buying a car after many years can feel like a big step, and we’re so glad Stephanie’s knowledge and care helped make the process smooth and enjoyable. Helping you find the perfect car for your family is exactly what we strive for. We truly appreciate your kind words and look forward to welcoming you back whenever you’re ready for your next vehicle! Drive safe. Martin Delivers!

March 03, 2026

Responsive and helpful staff. Easy experience as was possible. Looking forward to enjoying our new car! More

by alexaangotti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2026 -

Martin Kia responded

Thank you for the great review! We’re so glad to hear our team was responsive and helpful and that your experience was as easy as possible. That’s exactly what we strive for. Congratulations on your new Kia—we hope you enjoy every mile! Drive safe. Martin Delivers!

March 01, 2026

Denise was very pleasant to work with! Thank you for being able to accommodate us on a Saturday! More

by awallers6275
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emidio Sciaretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2026 -

Martin Kia responded

Thank you for the kind words! We’re so glad Denise was pleasant to work with and that we could accommodate you on a Saturday. We know weekends can be busy, so we’re happy we could make it convenient for you. We truly appreciate your support—enjoy your new Kia! Drive safe. Martin Delivers!

March 01, 2026

India and Jesse were incredibly helpful and willing to work with me to find the exact vehicle I wanted. They also made sure to expedite my pick up since I was working around my husband’s nightshift. I cou More

by Libhartm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
India Jacobs and Jesse Fletcher
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Mar 02, 2026 -

Martin Kia responded

Thank you so much for the wonderful review! We’re thrilled to hear that India and Jesse were able to help you find the exact vehicle you wanted and accommodate your schedule. We understand how important flexibility can be, especially when working around a nightshift, and we’re glad they could expedite your pickup to make things easier. Your kind words mean a lot to our team. We truly appreciate your trust and are so pleased you had such a positive experience working with us. Enjoy your new Kia! Drive safe. Martin Delivers!

March 01, 2026

Salesman went above and beyond great job will recommend not only Martin Kia, but Leland Jones More

by aarontsr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Emidio Sciaretta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 02, 2026 -

Martin Kia responded

Thank you for the fantastic review! We’re thrilled to hear Leland Jones went above and beyond to deliver a great experience. He truly takes pride in taking care of his customers every step of the way. We sincerely appreciate your recommendation of both Martin Kia and Leland—it means a lot to our entire team. Congratulations on your Kia, and we look forward to seeing you again in the future! Drive safe. Martin Delivers!

February 24, 2026

Polite, fairly priced, professional, fast, commitment to being of service. India our sales rep was amazing! More

by cmorrell19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
India Jacobs - 5 stars
Print
Feb 24, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re so glad to hear you experienced polite, professional, and efficient service at a fair price—that’s exactly what we strive to deliver. We’re especially happy to hear India made such a great impression. She’ll love knowing she helped make your experience amazing. We truly appreciate your support and look forward to assisting you again in the future! Enjoy your new Kia. Drive safe. Martin Delivers!

February 21, 2026

Denise was amazing with helping us find the right car for us . She sure helped tremendously. Thank you ! More

by Colleenelder23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emidio Sciaretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 22, 2026 -

Martin Kia responded

Thank you for the great comments and 5 star review! We’re so glad Denise was able to help you find the right car and make the process a great one. She truly cares about helping our customers every step of the way. We appreciate your kind words and your trust—enjoy your new Kia! Drive safe. Martin Delivers!

February 17, 2026

Everyone was very attentive! The team had a lot of patience with me as a first buyer. More

by victoriavpflorez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emidio Sciaretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 17, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re so glad our team made you feel comfortable and supported throughout your first car buying experience. Patience and attentiveness are especially important when helping first-time buyers, and we’re happy we could be there for you every step of the way. Congratulations on your new vehicle, and thank you for choosing Martin Kia! Drive safe. Martin Delivers!

February 07, 2026

Leland demonstrated a professional demeanor and the right level of interacting versus listening. He allowed us the opportunity to test drive several vehicles and then pointed out the differences after gett More

by dsilvest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emidio Sciaretta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Feb 08, 2026 -

Martin Kia responded

Thank you for sharing such thoughtful feedback! We’re delighted to hear that Leland provided the perfect balance of professionalism, listening, and guidance throughout your visit. Allowing you the time to test drive multiple vehicles and then helping highlight the differences based on your feedback is exactly the experience we aim to deliver. We’re also glad to know negotiations and paperwork went smoothly. We’ll be sure to pass along your kind words to Leland. It was truly our pleasure working with you—thank you for choosing Martin Kia, and we hope you’re loving your new vehicle! Drive safe. Martin Delivers!

February 07, 2026

From the moment we walked through the door until the moment we drove away in my new car, India Jacob was incredibly helpful and cheerful, and we are so grateful for her assistance. More

by miheuichoi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
India Jacob
Print
Feb 08, 2026 -

Martin Kia responded

Thank you for the wonderful review! We’re so happy to hear that India made your experience enjoyable from the moment you walked in to the moment you drove away in your new car. Her cheerful attitude and helpful approach truly make a difference, and we’ll be sure to share your kind words with her. Congratulations on your new Kia, and thank you for choosing us! Drive safe. Martin Delivers!

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