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Marty's GMC

Kingston, MA

4.7
1,584 Reviews
To find a quality dealership experience from start to finish, Marty's GMC is here to help. Not only will you find a wide range of new and used vehicles, but also parts and service available to give everyone in Kingston, MA and the surrounding area like Middleborough, Plymouth, Duxbury and Carver a place they can trust for all their automotive needs. We welcome you to come by and see us and get started as we help you find your next vehicle or get the services you need.
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5 Kingston Collection Way

Kingston, MA

02364

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Showing 1,584 reviews

August 12, 2019

New Car lease This dealer has a wonderful Manager Kevin and sales associate Leonie. I feel comfortable with them. This is my 2nd envision but not my last. I have More

by RALPH.POLLY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard lima
August 12, 2019

Comfortable Oil Change. A know it is a routine service, but your men and your place made it a pleasant experience. The service writers are very professional. The waiting roo More

by JimT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of the above
August 09, 2019

Bradbury Jim the salesman is excellent. I need the second key and Brian said it was not cleaned. I need to get a time for them to clean it. Also I overpa More

by MR.FESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim in sales
August 08, 2019

Oil change and tires rotated Always a pleasure to do business with Marty's. The staff is very knowledgeable and friendly. My truck was serviced quickly and they answered question More

by MS3PV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Connor
August 07, 2019

H3 Hummer serviced Went in for service... Seized skid plate bolts and fog light replacement . . They checked out my vehicle and found other issues then consulted with me More

by rockaliens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael J. Kelleher
August 06, 2019

Happy Lift Second new GMC I've purchased from Marty's. Very happy with sales and service. After purchase I bought their lift kit and had it installed through Mar More

by bradleygtx1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Malley
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Backman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Mello
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Mitchell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sid Dailly the finance dude and Peter in service, Lenny Lima, Lisa Keohan, Derek Izzo, John Kesten
August 05, 2019

Best service second to none I came in and I was cheerfully greeted by the service staff I have had several dealings with a William Horte and I have to say he is top notch More

by Fisherman3807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Horte , Lenny Lima
August 05, 2019

Terrible customer service. The men are very Arrogant with Poor customer service, communication and knowledge. I will think twice before ever doing business with Martys ever a More

by ANDREA_MIKKOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Mello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kelleher
Aug 12, 2019 -

Marty's GMC responded

Andrea, i am sorry that you feel that you were treated so poorly. I believe that communication is critical in maintaining a strong customer relationship and clearly we failed you in that respect. It is especially important when explaining the differences between an advertised special and need service work that goes beyond the special. We will continue to work on our customer service, presentation, and communication skills.

August 05, 2019

The best! Very friendly experience from beginning to end. First, worked with Kevin to find out what the best vehicle was for me. Then Kevin introduced me to Der More

by GMCTerrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Izzo
August 03, 2019

Great Service and parts supported by Sales Great Team Fun to deal with always on time waiting area very nice and Receptionist Great to talk to Thanks Mike More

by GMC22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Whalen and Brian, Bill, Brian D , Derek Izzo
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