Master Buick GMC

Service After The Sale Great service after the sale. Customer is always first. Even for factory recall or general service work. Prompt and professional. Would highly recom Great service after the sale. Customer is always first. Even for factory recall or general service work. Prompt and professional. Would highly recommend over other dealerships. More

Crackers Intake There was a miscommunication with the extent of how badly my vehicle was damaged. I had spoke with both Eddie and Tony about possibly having to trade There was a miscommunication with the extent of how badly my vehicle was damaged. I had spoke with both Eddie and Tony about possibly having to trade in my vehicle, but luckily Brad was able to come through and really help me out. I couldn’t thank him enough! More

Great Very Great Service and number 1 GMC, everyone at this company is nice and treat everybody with a kind heart David is a very good hard worker Very Great Service and number 1 GMC, everyone at this company is nice and treat everybody with a kind heart David is a very good hard worker More

Good turn around Repair required a transmission replacement. Two other places had lower price but I have had good service at Masters before plus they gave some discoun Repair required a transmission replacement. Two other places had lower price but I have had good service at Masters before plus they gave some discounts. More

No Follow Through We bought a 2018 GMC Acadia that was a demonstrator with 6200 miles. The hood of the car had some minor scratches that were to be touched-up/fixed. We bought a 2018 GMC Acadia that was a demonstrator with 6200 miles. The hood of the car had some minor scratches that were to be touched-up/fixed. The dealer tried to buff out the scratches, but they are visible. When this was pointed out the our salesman, we were told that he would coordinate with a body shop to complete the touch-up. As of this writing (a week later) we have not heard from our salesman although I sent two e-mails to his work address and one to the dealer with no response. Our deal was good and we are quite happy the Acadia. But the follow through was disappointing. More

Great communication and service Needed warranty work while visiting from out of town. They arranged for a loaner vehicle and took care of all the work 1 day quicker than expected. Da Needed warranty work while visiting from out of town. They arranged for a loaner vehicle and took care of all the work 1 day quicker than expected. David did a great job with communication and Phillip personally made sure we were satisfied with our service. Would highly recommend. More

Great service, could use some help with scheduling Always happy to bring my GMC Acadia to be serviced. They do a great job making sure I’m aware of everything that is going on and if there are any comp Always happy to bring my GMC Acadia to be serviced. They do a great job making sure I’m aware of everything that is going on and if there are any complications. My only gripe ever is that they always seem overbooked. Even when I have made an appointment, somehow I end up falling behind in the queue. Other than that, absolutely would recommend. More

Good communication Service writer very informative regarding resolution to the problem. Offered contact info - card with name and number. if future problems arise or if Service writer very informative regarding resolution to the problem. Offered contact info - card with name and number. if future problems arise or if the existing problem returned. More

Great Experience, I'll definitely return I went in to price a car and wind up walking away with a better deal than I could have hoped for. The sales staff was extremely helpful and they reall I went in to price a car and wind up walking away with a better deal than I could have hoped for. The sales staff was extremely helpful and they really went out of their way to show me they wanted my business. Also, it was the quickest car purchase I've ever had, I will definitely take my kids there and I'll be shopping there in the future. It was a great experience from beginning to end. More

Great experience The dealership had a vast number of vehicles to choose from and various price ranges. Eddie Overby and Wade Howard are top notch salesman. They are e The dealership had a vast number of vehicles to choose from and various price ranges. Eddie Overby and Wade Howard are top notch salesman. They are extremely friendly and courteous. They also are very concerned about the customers wants and needs. I would definitely recommend them to anyone looking to purchase a vehicle. More