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Master Buick GMC

Augusta, GA

4.6
1,109 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,109 reviews

December 02, 2021

This is the 2nd time I was at Master GMC in two days. My tire pressure went down tremendously while I was out and up I was close to Master GMC and stopped in to see if they could look at my tire. They took More

by Habersham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyson Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 29, 2021

I have never had a car serviced at Master Buick GMC. I had a recall on my Cadillac and since Johnson Motors closed, I call Master GMC to see if they could handle the recall. The employee that answered th More

by Habersham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyson Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Krame
Nov 29, 2021 -

Habersham responded

Good to go

Nov 29, 2021 -

Master Buick GMC responded

Thank you so much and welcome to the Master Family! We hope we can serve you again! Kathy Hensley, Owner Master Automotive

November 23, 2021

As usual David and the rest of the team preformed A+ service. I knew they where busy and expected a long wait but they got me in and out fast. If I could give more stars I would More

by Rodedmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 13, 2021

Master serviced my 2016 Yukon SLT and replaced a brake vacuum pump and unexpectedly the brake booster. From the initial call to schedule the service until I picked my vehicle up, everyone was easy to wor More

by jverne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Ronald, the shuttle driver.
Nov 15, 2021 -

Master Buick GMC responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 03, 2021

My experience with Masters Buick GMC was phenomenal. They were very knowledgeable , and kind during my visit there. More

by firedog150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Master Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 26, 2021

Never felt pressured during test drive and buying process. Ask for Nicole. 100% recommend Master. More

by cdaugherty1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Master Buick GMC responded

Thank you for the excellent review! It is great to know that Nicole was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 21, 2021

Very good customer service in every department I like master buick and I like my vehicle More

by serinad333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Jennings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Master Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Oct 22, 2021 -

serinad333 responded

Thank you for your service

Oct 22, 2021 -

serinad333 responded

Thank you for service

Oct 22, 2021 -

Master Buick GMC responded

Thank you for your business! We appreciate you! Kathy Hensley, Owner Master Automotive

October 20, 2021

Great service and awesome sales team. They work hard to please and satisfy every customer More

by Whoward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Master Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 14, 2021

I have my 2020 GMC Denali 3500HD serviced at Master each time it is required. They are professional, punctual, friendly, and reasonably priced. They provide a shuttle service so my vehicle is getting servic More

by NMartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Reed
Oct 15, 2021 -

Master Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 08, 2021

Fast and friendly service. Highly recommend. I have never had a bad experience with Masters Buick. More

by brianwb80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Master Buick GMC responded

We cannot thank you enough for your wonderful review of Master Buick GMC Augusta and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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