Master Buick GMC

Sue Oertle Rocks We got great information, product demonstration, and follow up from Sue. Her knowledge of the Enclave Avenir was excellent, and she worked with us to We got great information, product demonstration, and follow up from Sue. Her knowledge of the Enclave Avenir was excellent, and she worked with us to negotiate a fair deal. She truly earned our business. When we picked up our new car, her help with settings/electronics tutorial was the best we’ve ever received anywhere. She’s professional and personable, a fine combination in a car salesman. More

Excellent service David was a pleasure to work with. He explained the process very clearly and the work was completed in a timely manner. I will be returning for any fu David was a pleasure to work with. He explained the process very clearly and the work was completed in a timely manner. I will be returning for any future service needs. More

Awesome I dropped my truck off for service due to a check engine light. It was fixed quickly and I was on my way. The staff (Charles Williams) was very polite I dropped my truck off for service due to a check engine light. It was fixed quickly and I was on my way. The staff (Charles Williams) was very polite and knowledgeable. More

First visit back in over 3 years I recently had an issues with our 2016 Yukon XL Denali. It felt like the transmission was slipping. The vehicle is out of the 3 year/ 36k warranty b I recently had an issues with our 2016 Yukon XL Denali. It felt like the transmission was slipping. The vehicle is out of the 3 year/ 36k warranty but I do have an extended plan. I felt this was an urgent issue and the service department was able to get me schedule the next day. I haven't been in since I had multiple issues with my 2015 Sierra HD Denali and was treated poorly by the service manager. The rest of the staff was always pleasant. I figured I would give Masters another chance. David took great care of me. He found the issues and it was a know problem by GM. He also found another issue and was able to get it covered and have the Yukon back to me that day. I am pleased with my experience and I will be back in the future. I do not want to dwell on the past, but I purchased 2 new vehicles from Master in the past. A 2011 Yukon XL and 2015 Sierra HD Denali. It's shame that I had such a bad experience with my old truck. I bought a new 2016 Yukon XL Denali and 2018 Sierra HD Denali from another dealer due to that experience in service. I always like my salesman, Gene Baxley. I hope that Masters' service continues to impress me in the future so I can be a Masters' customer again when I buy my new Yukon XL and Sierra HD in the new designs in 2020. Thank you for a great experience! Sincerely, John Zboyovski More

Service Dept My car was stalling on takeoff. This was caused by a bad sensing unit, which was replaced. That also found a roar in the back wheels and fixed this My car was stalling on takeoff. This was caused by a bad sensing unit, which was replaced. That also found a roar in the back wheels and fixed this at no cost to me. All work was done well and on time. More

Awesome customer service! Appreciate having a consistent person, Mr Gillespie, who listens and follows through with excellent service! My concerns are taken seriously and hand Appreciate having a consistent person, Mr Gillespie, who listens and follows through with excellent service! My concerns are taken seriously and handled very professionally - definitely feel like my concerns matter! More

Great service The customer service was excellent. They went above and beyond fixing the problem on my truck. I'll be back definitely for my next service. The customer service was excellent. They went above and beyond fixing the problem on my truck. I'll be back definitely for my next service. More

Phenomenal David was my service writer and got me in and out very quickly and explained everything i needed to know about my vehicle in a professional manner. David was my service writer and got me in and out very quickly and explained everything i needed to know about my vehicle in a professional manner. More

Excellent service provided by GMC Master Buick Always enjoy bringing my God Mother's vehicles (she 81 years old) to Master Buick-GMC, because I have full confidence that excellent service and repai Always enjoy bringing my God Mother's vehicles (she 81 years old) to Master Buick-GMC, because I have full confidence that excellent service and repairs will be done in a professional manner and the best price possible. More

Amazing The salesman's was wonderful and also the finance manager made us feel welcome.The process took no time it was the best experience at a car dealership The salesman's was wonderful and also the finance manager made us feel welcome.The process took no time it was the best experience at a car dealership that I ever had.i would recommend this place to anyone.Thanks alot More