Master Buick GMC

Great customer service Wade and staff go above and beyond to deliver a quality product. No other dealerships in the area matches their attention to detail customer service Wade and staff go above and beyond to deliver a quality product. No other dealerships in the area matches their attention to detail More

Not good! I came i for a warranty oil change and tire rotation! I was told I would be responsible for xtra fluids! Did not figure or have any idea bill would be I came i for a warranty oil change and tire rotation! I was told I would be responsible for xtra fluids! Did not figure or have any idea bill would be $321 ! I fussed enough that manager knocked $40 off! What I thought was a covered warranty checkup still cost me $271! My experience was not a good one! More

Oil Consumption Test Porsha was wonderful to work with! Very understanding of everything that I needed and returned my calls as quick as she could. Thank You very much! Porsha was wonderful to work with! Very understanding of everything that I needed and returned my calls as quick as she could. Thank You very much! More

Air conditioner line broke, had bought warranty with vehicle Brad is very fast in assisting getting unit into shop quickly for repairs Surprised $600 labor for repair that took less than 3 hours Shall be r Brad is very fast in assisting getting unit into shop quickly for repairs Surprised $600 labor for repair that took less than 3 hours Shall be returning within next couple of months for routine service More

Had a problem with my truck that kept it from running proper Got me in and out on the same day with no appointment. Truck was in limp mode and was really not drivable. So it was great to get me in and out in an Got me in and out on the same day with no appointment. Truck was in limp mode and was really not drivable. So it was great to get me in and out in an emergency More

Commendation Excellent service provided by David Truitt in every respect. He was eager to help, quite knowledgeable, [patient and knowledgeable. May I commend als Excellent service provided by David Truitt in every respect. He was eager to help, quite knowledgeable, [patient and knowledgeable. May I commend also Phillip Towns, Bernard, and Will Shafer?professional More

Awful The last time i went to dealer for oil change, waited in lobby- 4 hours. Asked how much longer, said oh I was about to call? I was waiting in the lobb The last time i went to dealer for oil change, waited in lobby- 4 hours. Asked how much longer, said oh I was about to call? I was waiting in the lobby. This time I decided not to waste my time and leave it for them to call. 8 hours later I went to check what was taking so long...Guess what? I was about to call. More

New GMC Canyon We love our new truck! Master is the best dealership in Augusta! Best dealership to deal with hands down, all the staff is extremely friendly and know We love our new truck! Master is the best dealership in Augusta! Best dealership to deal with hands down, all the staff is extremely friendly and knowledgeable. Would highly recommend to friends and family! More

Service was good but I don’t think the charges were correct. I don’t think they gave me my $50.00 coupon deduction. Only 35.00 seems as though the price wasn’t correct. It was a bit pricey. I don’t think they gave me my $50.00 coupon deduction. Only 35.00 seems as though the price wasn’t correct. It was a bit pricey. More

Outstanding service I was greeted by David Truitt the service manager and he was very welcoming and kind. I came for an oil change who was done by Brady England and he di I was greeted by David Truitt the service manager and he was very welcoming and kind. I came for an oil change who was done by Brady England and he did an awesome job and had it done fast! This was my first time coming and I will only go to this location ever again! The waiting room was very clean as well as the center I walked in to give David my car information. More