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Master Buick GMC

Augusta, GA

4.8
1,178 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
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3710 Washington Rd

Augusta, GA

30907

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Showing 1,178 reviews

October 23, 2018

Great buying experience. Andrew was a great salesperson to work with and he worked hard to get the deal we were looking for. I would recommend Andrew to anybody look king for More

by GROYER67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lokey
Oct 24, 2018 -

Master Buick GMC responded

Congratulations on your purchase! Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We’ll share your comments with Andrew and we look forward to seeing you at our dealership in the future. All the best, The Master Buick GMC Team

October 23, 2018

Kathy and Bernard were Awesome! I ordered a AT4 Sierra from Bernard Hughes, the instant it came in, he contacted me, but actually before that Kathy Schafer Hensley contacted me as we More

by CHRISL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Schafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff McKee (Finance), Kathy Hensley, Keith Stone, Porsha Cox
Oct 24, 2018 -

Master Buick GMC responded

Thank you and congratulations on your AT4, Chris! We’re happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. All the best, The Master Buick GMC Team

October 22, 2018

Service was great, but I bought my truck from another dealership because no one would talk to me about a new truck. Therefore I went out of town to make my pu More

by Brad44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Goddard, Porsha Cox
Oct 23, 2018 -

Master Buick GMC responded

We appreciate you taking the time to reach out to us. It’s unfortunate to hear about the frustrations you are experiencing. We would like to personally speak with you regarding this issue, please reach out to us directly. Best, The Master Buick GMC Team

October 22, 2018

Awesome David keeps me up to date . He’s very reliable and fast. He makes sure that I am satisfied . I have nothing bad to say. More

by DASHIA11
Recommend Dealer
Yes
Employees Worked With
David Truitt
Oct 22, 2018 -

Master Buick GMC responded

We are thrilled with your experiences with David! Thank you for your loyalty and for taking the time to share your great story with us! See you soon! Kathy Hensley Master Buick GMC

October 22, 2018

Amazing Customer Service Highly recommend this dealership if anyone ever needs a vehicle. If you are new to car buying they will make this process the easiest process you have More

by katieeee_swear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Starke
Oct 23, 2018 -

Master Buick GMC responded

At Master Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Master Buick GMC Team

October 22, 2018

oil change master buick GMC is by far the most loyal and honest people of all other dealerships I recommend them I give it a two thumbs up and I always leave kno More

by Tyler.jackson92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Master Buick GMC responded

Thank you so much for this great review! Keeping our customers safely on the toad is goal! We appreciate your kind words and your business! We look forward to seeing you again soon!

October 22, 2018

Pleased customer This morning I woke up to car not starting ( bad battery) I called masters Buick and spoke with David Truitt . Once I got there David got me in and ou More

by Mycar2014
Recommend Dealer
Yes
Employees Worked With
David Truitt, Porsha Cox
Oct 22, 2018 -

Master Buick GMC responded

We want to thank you for taking the time to tell us your story about your experience with us! We will pass along the kind words to David and Porsha! Know we are always here for you when you need us! Kathy Hensley Master Buick GMC

October 22, 2018

Reliable & helpful Always helpful & trustworthy Explantion of work done much appreciated Concerned that there is such a turnover in the service department. Have alway More

by LWITTENMYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Gillespie
Oct 22, 2018 -

Master Buick GMC responded

Thank you for great review of our Service Teams! Be assured that our Service Director has been with us over 20 years and our Service Managers even more years in the business than that! We find and train the best and you will always be the center of our focus! Thank you for your business and we look forward to seeing you again! Kathy Hensley Master Buick GMC

October 22, 2018

Warranty repairs Everything went well and we are carrying our car back to have a special order part installed to correct the warranty issue that brought us in to start More

by John Teasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truitt
Oct 22, 2018 -

Master Buick GMC responded

Thank you for leaving us this great review, John. We’re happy to hear that everything went well for you. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, The Master Buick GMC Team

October 21, 2018

Great overall experience! Tony helped me purchased my new 2015 GMC Denali and was great through the entire process! I highly recommend this dealership to anyone looking to purc More

by BDANIEL1025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Oertle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Rowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Goddard, Bo Starke
Oct 22, 2018 -

Master Buick GMC responded

Thanks for your outstanding review and congratulations on your new 2015 GMC Denali! We’re very happy to hear that Tony was of such help to you. We strive to provide excellent customer service, and we’re glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, The Master Buick GMC Team

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